• Guest Services Representative III…

    University of Rochester (Rochester, NY)
    …for patients, visitors and staffs. Functions as the main resource for patient and visitor information and assistance. General duties include assisting patients and ... visitors, patient information, wayfinding, transporting outpatients and visitors throughout the...line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations… more
    University of Rochester (08/07/25)
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  • Physician Support Representative III

    University of Rochester (Rochester, NY)
    …not limited to time and calendar management while optimization of provider patient schedule, coordination of patient care and information/data support. Provides ... letters of correspondence related to appeals on denied claims, billing and patient communications. + This includes compiling all necessary information and drafts for… more
    University of Rochester (08/07/25)
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  • Call Center Representative III

    University of Rochester (Rochester, NY)
    …including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services ... submits, processes and updates sensitive and confidential information. Resolves patient access issues within limits and works with confidential...manner to ensure the highest quality and quantity of service is provided at all times. + Based on… more
    University of Rochester (08/13/25)
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  • Clm Resltion Rep III , Hosp/Prv

    University of Rochester (Rochester, NY)
    …Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500011 Patient Financial Services Work Shift: UR - Day (United States of America) Range: ... been collected through routine billing and collection activities. Claim Resolution Rep III will make independent decisions as to the processes necessary to collect… more
    University of Rochester (08/07/25)
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  • IT Support Specialist I, II, III Sr. (Days…

    LSI Solutions (Victor, NY)
    …our customer is ultimately the patient . JOB TITLE: IT Support Specialist I, II, III Sr. HOURLY PAY RANGE: $27.88 /hr - $38.46 /hr. POSITION HOURS: (Days 8am to ... software, and networking concepts. + Strong communication and customer service skills. + Eagerness to learn and adapt in...+ All essential functions listed above. IT Support Specialist III + Provide advanced technical support to end-users and… more
    LSI Solutions (07/30/25)
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  • Pharmacy Access Rep III - Home Infusion

    University of Rochester (Rochester, NY)
    …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall financial ... patients receive prescribed medications in a timely manner + Provides excellent customer service . Triages patient and referral calls to appropriate party. Answer… more
    University of Rochester (08/07/25)
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  • Pharmacy Access Rep III - Community…

    University of Rochester (Rochester, NY)
    …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall ... patients receive prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center. Triages patient calls to… more
    University of Rochester (08/07/25)
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  • Clm Resltion Rep III , Hosp/Prv

    University of Rochester (Albany, NY)
    …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The Claims Resolution Representative III is responsible for working across the ... timely and routine action to resolve unpaid claims. The Claims Resolution Representative III reports to Accounts Receivable Management. **ESSENTIAL FUNCTIONS**… more
    University of Rochester (08/07/25)
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  • Physician Support Rep III

    University of Rochester (Rochester, NY)
    …and internal equity considerations._ **Responsibilities:** GENERAL SUMMARY The Physician Support Representative III (PSR) serves as the initial contact to ... Department of Pediatrics. Must be able to triage incoming calls, schedule patient appointments, obtain pertinent medical information and accurately document in the… more
    University of Rochester (08/09/25)
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  • Release of Information Rep III

    University of Rochester (Rochester, NY)
    …analyzes record to determine if there is a relationship shown when a patient representative or proxy is requesting records. + Exercises professionalism, ... Ensures only records from requested affiliate, office, provider, specialty, date of service , and/or hospital entity are released per policy. + Ensures completion and… more
    University of Rochester (08/07/25)
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