- Trinity Health (Ann Arbor, MI)
- …of food preferences and menus. Acts as the department guest relations representative -resolving concerns of patients. Exceptional customer service skills a must. ... **Employment Type:** Part time **Shift:** Rotating Shift **Description:** **SUMMARY:** Assumes...assure all patients' needs are met. + Take food service supplies (as needed) to patient rooms/outpatient… more
- Henry Ford Health System (Detroit, MI)
- …to all customer groups. PRINCIPLE DUTIES AND RESPONSIBILITIES: Provides World Class Service Excellence to patients: * Warm patient greeting and closing. ... with patients their general financial responsibilities and connect the patient with the Customer Service Center at...former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available… more
- Morley (Lansing, MI)
- …the Role** **_Location: Remote_** **_-_** **_Michigan residents_** In this remote Customer Service Representative position at Morley, you'll be trained as an ... not required! **_What You'll Do_** + Provide fantastic customer service via inbound and outbound conversations over the phone...access to doctors + 24/7 nurse help desk + Patient advocacy: Free 24/7 help with benefit questions and… more
- CVS Health (Lansing, MI)
- …a part of our Specialty Mail Order Pharmacy! As a Pharmacy Service Representative , you will provide telephone support to patients receiving life sustaining ... will be responsible for the overall coordination and processing of new patient medication orders and reorders, which includes verifying and reverifying benefits. You… more
- Veterans Affairs, Veterans Health Administration (Ann Arbor, MI)
- …purpose of the position is to serve as a Health Benefits Unit Contact Representative , to the Health Administration Service (HAS), under the direct supervision of ... on the reimbursement of the facility. Responsibilities Health Benefits Contact Representative Serves as the subject-matter expert and is responsible for applying… more
- Henry Ford Health System (Clinton Township, MI)
- …Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business ... Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and… more
- Trinity Health (Farmington Hills, MI)
- …revenue operations of an assigned Patient Business Services (PBS) location. Serves as part of a Customer Service team at an assigned PBS location responsible ... inquiries. This position reports to the Supervisor PFS Customer Service . **ESSENTIAL FUNCTIONS** Knows, understands, incorporates, and demonstrates the Trinity… more
- CenterWell (Lansing, MI)
- **Become a part of our caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming ... scheduling appointments, taking messages, transferring calls to appropriate staff. + Resolve patient issues through independent problem solving and with a goal of… more
- R1 RCM (Marquette, MI)
- **Financial Counseling Representative I** **R1** is the leading provider of technology-driven solutions that transform the patient experience and financial ... to obtain a paying funding source for their medical service (s). You will be expected to accurately and compassionately...Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to… more
- Trinity Health (Farmington Hills, MI)
- …day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location. Serves as a member of the billing ... in behaviors, practices, and decisions Performs daily activities as part of the billing and follow-up team in support...in the training and education of Billing and Follow-up Representative I colleagues upon hire and ongoing, and as… more