- University of Rochester (Rochester, NY)
- …and motivation with excellent written and verbal communication and customer service skills. _Financial Management_ + Document demographic and insurance information ... to cognitive barriers or medical intensity and ensure their or surrogate representative 's ultimate participation in the case management process. + Perform ongoing… more
- University of Rochester (Rochester, NY)
- … patient needs effectively, including appropriate involvement of crisis services when needed. The successful candidate will demonstrate excellent time-management ... not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support.… more
- University of Rochester (Rochester, NY)
- …equity considerations._ **Responsibilities:** GENERAL SUMMARY Serves as the main representative of the Emergency Medicine Communication (EMC) group. Performs ... and pediatric patients to determine needed resources, optimize throughput,t and maintain patient safety. Serves a vital role in the distribution of information and… more
- University of Rochester (Rochester, NY)
- …expert manner, resulting in acceptable accuracy, production levels, and retention of patient services . Maintains performance and quality standards based on ... email or website chatbox in an in- or outbound service center, consistent with service and quality...those customers in need. + Consistently adheres to all Patient Services policies, procedures, and performance measures,… more
- University of Rochester (Rochester, NY)
- …Interfaces with leaders from the registration insurance management department, enterprise training, patient financial services office and others as required of ... by departmental needs. + Sets the standard for customer service , accuracy, and efficiency in the Outpatient Access work...and external to department. + Schedules training through education services and eRecord for newly hired staff. + Creates… more
- University of Rochester (Rochester, NY)
- …Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 910401 Patient Self-Pay Services Work Shift: UR - Day (United States of ... **Responsibilities:** GENERAL PURPOSE Responsible for collecting receivables due from patient /responsible parties. Identifies and processes accounts requiring outside collection… more
- University of Rochester (Albany, NY)
- …and internal equity considerations._ **Responsibilities:** Performs the functions of patient account management for individuals receiving services . Completes ... Coordinates account management through discharge and forwards accounts to the patient accounting office. **ESSENTIAL FUNCTIONS** + Initiates appropriate contact with… more
- University of Rochester (Rochester, NY)
- …Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 910401 Patient Self-Pay Services Work Shift: UR - Day (United States of ... amount of credit balances currently in the self-pay receivables. Reviews patient accounts for outstanding credit transfers. Creates appropriate refund spreadsheets… more
- University of Rochester (Rochester, NY)
- …throughout the inpatient stay. + Reviews payer denials and communication from Patient Financial Services related to Financial Counseling responsible areas and ... defined case load through verifying insurances, requesting deposits for non-covered services and co-pays. Identifies complex problems, including but not limited to,… more
- University of Rochester (Rochester, NY)
- …Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500011 Patient Financial Services Work Shift: UR - Day (United States of ... to follow up on disputed, unpaid, underpaid, or overpaid insurance or contracted service accounts in order to bring about prompt account resolution and revenue… more