- Bassett Healthcare (Oneonta, NY)
- …experience takes place by providing administrative and/or clinical support to ambulatory patient care teams through excellent customer service , attention to ... Welcome to Bassett Network information. + Raises up emergent situations or expressed patient problems directly to Supervisor or Supervising Nurse for assistance.… more
- Mount Sinai Health System (Huntington, NY)
- …between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns. + Participates in customer service initiatives, patient ... between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns. + Participates in customer service initiatives, patient… more
- Catholic Health Services (Melville, NY)
- …exam rooms. Directs patient flow for maximum efficiency. + Provide exceptional service and/or care to all patients, customers and team members. + Plans, directs ... + Observes patient , records significant conditions and reactions, and notifies supervisor or physician of patient 's condition and reaction to drugs,… more
- OLV Human Services (Lackawanna, NY)
- …Article 28 regulations. This role is responsible for leading a team of Patient Service Representatives (PSRs), Hygienists and Dental Assistants, managing the ... clinic's scheduling , insurance verification processes, and handling patient ...and purchases . Key Responsibilities: * Supervise and support Patient Service Representatives (PSRs), Hygienists and Dental… more
- Bassett Healthcare (Cooperstown, NY)
- …observed by a supervisor . + Acts as a receiving point for patient concerns and complaints, accurately identifies unresolved issues that have the potential to ... measured by direct supervisory observation and co-worker feedback. Responds to the patient /families or refers to a supervisor /manager or provider as appropriate… more
- Bassett Healthcare (Cooperstown, NY)
- …observed by a supervisor . + Acts as a receiving point for patient concerns and complaints, accurately identifies unresolved issues that have the potential to ... measured by direct supervisory observation and co-worker feedback. Responds to the patient /families or refers to a supervisor /manager or provider as appropriate… more
- Trinity Health (Albany, NY)
- …the manager or supervisor in the operations & staffing of varied Patient Access areas & activities including but not limited to, registration, scheduling , ... patient flow to ensures smooth distribution of workload to the Patient Registration Representatives to expedite customer service , patient safety… more
- SUNY Upstate Medical University (Syracuse, NY)
- …strong customer service skills. Ability to listen effectively to maintain patient confidence and trust. Ability to effectively communicate in both a verbal ... Job Summary: Knowledge of EPIC appointment scheduling and ability to schedule, cancel, and work... and ability to schedule, cancel, and work in patient appointments. Obtains required demographics and insurance data and… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: The Scheduling Specialist is responsible for coordinating patient appointments in EPIC, ensuring accuracy and efficiency throughout the ... scheduling and registration process. This role requires strong communication,...process. This role requires strong communication, organizational, and customer service skills to maintain patient satisfaction and… more
- Center for Disability Services (Albany, NY)
- …non-provider staff member positions/roles, including hiring, guidance, support, development, and budgetary scheduling + Is the direct supervisor of the Practice ... shape a more inclusive future. The Center for Disability Services offers hope, innovation and achievement to the people...developing and implementing the quality control program to ensure service quality is high and is responsible for assuring… more