- Merck (Springfield, IL)
- …and Skills:** + Background in sales, account management, consultative roles, or customer service . + Experience analyzing metrics to evaluate progress toward ... highest salary we in good faith believe we would pay for this role at the time of this...Client Communication, Consumer Relations, Customer Experience Management, Customer Feedback Management, Customer Service … more
- Caterpillar, Inc. (Peoria, IL)
- …externally focused organizations. + Cites the cost and benefits of good versus poor customer service . + Explains why customer satisfaction is important to ... and support our brand by creating compelling stories and customer experiences that are aligned to meet the needs...Equipment + Natural Gas Engines + On-Highway Trucks **Summary Pay Range:** $22.50 - $39.00 **Intern Hour Rate:** An… more
- Merck (Springfield, IL)
- …collaboratively in Field Sales Teams and play a critical role in supporting our customer centric business model. The Territory Representative is a key member of the ... field sales team and plays a critical role in supporting our customer centric business model. This position is responsible for working in their respective territory… more
- Caterpillar, Inc. (Mossville, IL)
- …to diverse situations. + ** Service Excellence:** Extensive experience and knowledge of customer service concepts and techniques; ability to meet or exceed ... customer needs and expectations and provide excellent ...parts system and aftermarket drivers **Additional Information:** + Domestic relocation assistance is available for this role. + May… more
- Amazon (Matteson, IL)
- …and metrics related to key areas such as the level and quality of customer service provided, access and inventory control effectiveness, the protection of the ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Vestis Services (Mokena, IL)
- … Service Manager and/or General Manager --Manages day to day activities of customer service program(s) for the territory --Visit all required customers each ... service requests timely --Sets clear expectations for customer service and leads by example --60%...motor vehicle record, and drug screen checks. Open to relocation for advancement opportunities. --Compensation: The salary rate that… more
- TravelCenters of America (Effingham, IL)
- …standards and improve the potential of the restaurant (ie fast and friendly customer service , good product knowledge, up-beat atmosphere, etc.) + Develop a ... and performance manage staff according to company policy + Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and… more
- GE HealthCare (IL)
- …and planned maintenance (PM) on basic biomedical equipment and drive customer satisfaction through Service Excellence. **Job Description** **RESPONSIBILITIES** + ... Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs; as assigned,...as a member of local team to provide efficient service delivery to all accounts within assigned area. +… more
- General Motors (Springfield, IL)
- …job changes, and major life events. The position requires a customer -centric leader who can design, implement, and continuously optimize journey experiences ... mapping, process documentation, and experience standards for each touchpoint + Establish service level agreements and quality metrics for all journey experiences +… more
- Caterpillar, Inc. (Peoria, IL)
- …with key internal and external stakeholders to provide clear and consistent service delivery and manage compliance. **What You Will Do:** + Supervise Americas ... Manage the vendor services relationships within the Americas region including relocation management company, immigration provider, and other third party … more