- Kyndryl (Harrisburg, PA)
- …integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + Develop and execute transformation ... of delivery , ensuring high performance and customer satisfaction **Leadership, Management, People :** + Lead by example; Fostering a culture of continuous… more
- Ricoh Americas Corporation (Exton, PA)
- …Develop and maintain key relationships with internal and external customers. + Identify service delivery gaps and adjust process documentation to align with ... as needed. + Conduct account site certifications to inspect service delivery standards and drive continuous improvement....manage reporting packages based on customer requirements. + Support, lead , and manage teams through all phases of Change… more
- Cummins Inc. (Pittsburgh, PA)
- …Score (NPS) and Lens of the Customer programs. + Ensure high-quality customer service delivery through effective branch operations. **Warranty & Service ... with customer needs and operational priorities, ensuring consistent and high-quality service delivery . + **Valuing Diversity:** Embraces and leverages diverse… more
- WellSpan Health (York, PA)
- …Trauma Center and Certified Comprehensive Stroke Center that employs more than 5,000 people and serves a population of more than 520,000 in south central ... latest technology, and advanced equipment. Ensure compliance with contracts for equipment, service , and maintenance, maintaining our position as a leader in surgical… more
- Lincoln Financial (Radnor, PA)
- …74929 **The Role at a Glance** We're seeking a seasoned Program Manager to lead complex Life and Annuity IT initiatives. This role blends strategic program oversight ... with agile delivery leadership, ensuring successful execution across multiple teams in...**What you'll be doing** **Program & Project Leadership** + Lead cross-functional initiatives, including product launches, system integrations, and… more
- US Foods (Greensburg, PA)
- …! Manager, Transportation will ensure a Transportation department culture focused on people , safety, service , and cost through meaningful engagements with ... drivers, best in-class service to customers, and safe and profitable operations. They...and drive efficient transportation operations through the associates they lead , ensuring the safe, accurate and timely daily outbound… more
- WellSpan Health (York, PA)
- …other departments and physicians to ensure the provision of an appropriate service delivery and referral system. **Qualifications** **Minimum Education:** + ... maintains and coordinates programming and oversees daily operations. + Provides direct service and back-up when short staffed. Assists in clinical activities as a… more
- Amazon (Pittsburgh, PA)
- …around the world. We lead around-the-clock efforts to ensure we keep our delivery promise. With people , innovation, and safety in every mile, we bring ... the ever-evolving needs of our customers, and your work will impact millions of people around the world. As an Amazon Software Development Engineer, you will solve… more
- Stryker (Harrisburg, PA)
- …measuring pre and post "Go Live" success metrics.** **Works closely with IT Service Delivery teams to ensure implementation of post-production support model and ... **Develop and build robust integration with Infrastructure, Security, Governance, Service Delivery , etc.** **Financial focus on delivering activities… more
- Public Consulting Group (Harrisburg, PA)
- …+ **ITIL** certification is a plus, especially for candidates with a strong service delivery orientation. **Working Conditions** This is a full-time Remote ... Delivery Excellence:** Oversee solution quality and architectural governance, lead troubleshooting and incident resolution, and ensure delivery meets… more