- Public Consulting Group (Richmond, VA)
- …measuring performance of programs, teams, services, and staff/contractors + Drive client service delivery optimization with an emphasis on balancing quality and ... students in the nation. The Operations Director must effectively lead , build capacity and team capability at an enterprise...teams of professionals who focus on critical aspects of service delivery with an eye towards efficiency… more
- Veracity Consulting Group (Glen Allen, VA)
- …accelerate value by employing proven best practice solutions. You will document, prioritize, and lead in the delivery of the overall solution that will allow our ... project-based consultancy, Veracity helps organizations drive meaningful change. With a people -first approach, Veracity ensures every engagement is tailored to meet… more
- ServiceNow, Inc. (Vienna, VA)
- …oversight/training for the customer's future system administrators throughout the engagement + Lead technical aspects of project delivery and solution ... 85% of the Fortune 500(R). Our intelligent cloud-based platform seamlessly connects people , systems, and processes to empower organizations to find smarter, faster,… more
- Capital One (Mclean, VA)
- …and processes deliver breakthrough business results and radically transform customer service . Capital One's Card Collections and Recoveries OSS (Operations Servicing ... financial resilience for our most vulnerable customers. In this role, you will lead a team focused on identifying areas of operational improvement and delivering… more
- RELX INC (Alexandria, VA)
- Manager Agile Transformation Are you seeking an Agile Transformation role to lead , drive and scale Agile maturity? About the Role We are seeking a strategic, ... experienced, and hands-on Agile Transformation Lead to spearhead the uplift of Agile maturity across...a highly influential role that works horizontally across multiple delivery teams, product domains, and leadership layers, supporting our… more
- Amazon (Herndon, VA)
- …computing solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... distributed systems in the world, and we need adaptable people to help us implement and operate them. AWS...operate them. AWS Infrastructure Services owns the design, planning, delivery , and operation of all AWS global infrastructure. In… more
- Office of the Secretary of Defense (VA)
- …a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. ... senior leadership on the full range of nuclear force platform and delivery system modernization and sustainment programs. Partners with the USSTRATCOM, the… more
- General Dynamics - GDIT (Alexandria, VA)
- …and grow a rewarding career. At GDIT, people are our differentiator. As the Service Quality Lead you will help ensure today is safe and tomorrow is smarter. ... Job Qualifications: Skills: Quality Analysis, Quality Metrics, Quality of Service (QoS), Service Delivery , ...of related experience US Citizenship Required: Yes Job Description: Service Quality Lead (Quality Analysis Manager) Seize… more
- EDB (Richmond, VA)
- …services business model, including revenue targets, utilization goals and margin optimization ** Service Delivery Excellence** + Oversee end-to-end delivery ... seeking a dynamic and experienced VP, Global Professional Services, to lead and scale our post-sales services organization, ensuring successful onboarding,… more
- Deloitte (Mclean, VA)
- …commercial strategies, digital products and innovation, marketing, commerce, sales, and service . We are a team of strategists, data scientists, operators, creatives, ... You will interact daily with key business and IT executives and lead multiple teams in various strategy and implementation activities. Responsibilities will include:… more