- Pep Boys (San Jose, CA)
- …Store Manager of Service in training and coaching service selling associates on " Pep Boys Customer Care Process," Courtesy Vehicle Inspections (CVIs), and ... general operation of store systems. Performs CVIs and other service-related tasks as qualified and directed. + Assist in monitoring the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety. Help with the… more
- Pep Boys (Ontario, CA)
- …Position SummaryThe Automotive Mechanic must professionally inspect, diagnose and repair tire and automotive services, while delivering an excellent customer ... experience. They are responsible for explaining technical diagnoses and needed repairs to co-workers and customers. The Mechanic is expected to continuously learn new technical information and techniques in order to stay updated with rapidly changing… more
- Pep Boys (Los Angeles, CA)
- …Position SummaryA Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful ... Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed… more
- Pep Boys (Orange, CA)
- …Position SummaryA Technician must professionally inspect, diagnose and repair tire and automotive services, while delivering an excellent customer experience. They ... must explain technical diagnoses and needed repairs to co-workers and customers. A Technician is expected to continuously learn new technical information and techniques in order to stay updated with rapidly changing automotive technology and perform work in… more
- Pep Boys (San Diego, CA)
- …Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow ... through at the service desk, on the sales floor, and at the register. Duties & Responsibilities + First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding… more
- Pep Boys (Rancho Cucamonga, CA)
- …The General Service Technician must have a mechanical aptitude and is able to perform basic automotive services including mounting and balancing tires, tire repairs, ... oil changes, vehicle inspections and other less technical services while delivering an excellent customer experience. Responsible also to maintain clean and safe work areas in the tire and service department. The General Service Technician may be required to… more
- Pep Boys (San Leandro, CA)
- …Position SummaryThe Master Technician requires experience and technical expertise to diagnose drivability, air conditioning and electrical systems. It is expected to ... use leadership and mentoring skills to drive a team to increase customer care and satisfaction A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed… more
- Pep Boys (Chico, CA)
- …Responsible for achieving expected sales goals across the service labor, parts, and fleet business and providing superior customer service through in-store execution ... of programs, initiatives and standards. The position is directly responsible for maintaining adequate shop productivity. The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction to the service selling and back shop… more
- Pep Boys (Orange, CA)
- …Position SummaryA Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful ... Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed… more
- Pep Boys (Merced, CA)
- …The EP (Engine Performance) Technician is responsible for using experience and technical expertise to diagnose drivability and electrical systems and to hold an ... Emissions Repair License. Expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction, A successful EP Technician will have direct interaction with customers and deliver superior service through educating the… more