- Houston Methodist (Katy, TX)
- …improvement within the scheduling team. + Reviews new and current staff performance by monitoring and evaluating call quality through regular call reviews. Provides ... their development and ensure high-quality service standards. Assesses agent performance through knowledge assessments, simulations, and call evaluations during and… more
- American Heart Association (Dallas, TX)
- …and performance across the ecosystem. + Define content KPIs with analytics and business teams, review performance across platforms, and apply insights ... multiple channels in multiple formats + Strong understanding of content performance metrics and audience segmentation strategies + Familiarity and experience in… more
- Concentrix (Austin, TX)
- …by sharing insights, best practices, and assisting with sales-related tasks. Reporting and Analytics : - Monitors and reports on sales performance , tracking key ... is a global leader in customer experience solutions and technology, improving business performance for some of the world's best brands, including over 95 Global… more
- The Hertz Corporation (Austin, TX)
- …serve millions of customers across North America. This includes: + Driving performance across key metrics (SLAs, CSAT, cost-per-contact, etc.) + Managing vendor ... the customer journey and vehicle utilization + Tracking and reporting on financial performance - both cost and revenue impact 2. Service Recovery Transformation -… more
- Republic Finance, LLC (Plano, TX)
- …shared mission to pursue excellence for our team, our customers, and our performance , we are continuously improving our customer offerings in tandem with opening ... investing in our employee's future, and ensuring that our performance makes an impact on our community! We are...a Business Analyst for our Loan Calculation and Operations Analytics team. This is a key role with significant… more
- Keurig Dr Pepper (Frisco, TX)
- …drive profitability and competitive positioning. + Design and enhance key performance management reports and presentations for both internal and external ... analysis to drive annual retail strategy and optimize market performance . + Steward the annual planning process to deliver...degree, and over 6 years of experience in RGM, analytics , finance, sales, marketing or related field + Deep… more
- Capco, a Wipro Company (Houston, TX)
- …clients. + Work with client stakeholders to troubleshoot issues, optimize system performance , and propose process improvements. + Conduct user training and create ... closely with IT teams for system upgrades, enhancements, and ensuring proper system performance . **What You'll Bring with You:** + Lead the implementation of the… more
- Intuit (Plano, TX)
- …collaborate directly with cross-functional teams in Sales, Marketing, Product, and Analytics . This role requires end-to-end ownership of our Seller Experience/ CRM ... business needs and drive tangible outcomes in sales efficiency and performance . + Performance Monitoring & Management: Establish KPIs to track the performance… more
- Deloitte (Houston, TX)
- …core business functions, with the goal to enhance financial and operational performance , manage financial and audit risks, drive organizational change, and become ... engagements. + Manage and develop diverse teams, providing mentorship, coaching, and performance feedback to support professional growth and project and overall GBS… more
- Synchrony (Dallas, TX)
- …required to support eGRC, as well as related reporting and data analytics . + Lead GRC program planning, milestone and success criteria definition, resource ... Annual and is eligible for an annual bonus based on individual and company performance . Actual compensation offered within the posted salary range will be based upon… more
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