- Applied Research Associates, Inc. (Fort Belvoir, VA)
- …video, voice and data, commercial and military) and cyber space operations (eg, computer networks, IA tools use, operations security). Cyber assessment teams may be ... submission. **Required Qualifications:** + Bachelor's degree or higher in computer science, information technology, computer engineering, electrical engineering… more
- Pearl Interactive Network (Richmond, VA)
- …process-driven **Quality Assurance Analyst** to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst ... workspace within your home. Away from noise and distractions. 4. Computer equipment, monitor, and headset provided. **Essential Duties and Responsibilities:** +… more
- Pearl Interactive Network (Richmond, VA)
- …as we prepare for **future operations** . If you're passionate about performance , process improvement, and team development, let's stay connected. The **Operations ... team of Supervisors. The Operations Manager will ensure quality, productivity, and Key Performance Indicators (KPI) are achieved. **Operating Hours:** 8 am - 8 pm… more
- Mass Markets (VA)
- …ideal candidate will be responsible for monitoring calls, assessing agent performance , analyzing data trends, and recommending process improvements. This position ... Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use evaluation...required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly… more
- Mass Markets (VA)
- …This role requires a proactive approach to strategic planning, team leadership, and performance optimization. To be considered for this role, you must complete a ... enhance client satisfaction and operational efficiency. + Establish and monitor key performance indicators (KPIs) to track and improve service delivery. + Oversee… more
- Amentum (Falls Church, VA)
- …5 Whys (RCA) when needed People & Communication + Creates inclusive, high- performance work environment + Maintains consistent communication with management on key ... higher management on variety of personnel actions (eg, employment, performance , disciplinary issues, scheduling and/or approving overtime) + Identify...in a variety of documents or displayed on a computer screen. + Ability to use a variety of… more
- Intermountain Health (Richmond, VA)
- …practices, and working towards achieving executive goals, optimizing revenue cycle performance , and ensuring the financial stability of the organization. **Essential ... and direction to Payment Posting team, including hiring, training, coaching, performance reviews and terminations. . Plans, develops, implements, and communicates… more
- GovCIO (Richmond, VA)
- …fully remote position. **Responsibilities** Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in ... production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance … more
- CGI Technologies and Solutions, Inc. (Newport News, VA)
- …in the Cloud (eg AWS, Azure) and On-premises environments Monitor database performance , implement changes, and apply new patches and versions as required Safeguard ... to prevent data loss Optimize database systems for peak performance and efficiency Collaborate with stakeholders and team mates...role:** A bachelor's degree in a relevant field (ie: Computer Science, Computer Engineering or a similar… more
- SimIS Inc. (Dahlgren, VA)
- …State, and industry standard governance to ensure client mission success. Our performance standard is "excellence," with an outcomes-based, quality focus in our ... provide high fidelity simulation systems and enable engineers to verify Combat Systems' performance in desktop environments and at Land Based Test and Training Sites… more