• Customer Service Quality Assurance Specialist III…

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the ... SLAs and Performance Metrics. In this role they will monitor customer...problems. Uses data from call observations to create quality improvement action plans and drive projects working with team… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Supply Chain Fullfillment Analyst

    Western Digital (Richmond, VA)
    …on-time delivery, order accuracy, and customer satisfaction. + Analyze data to identify performance trends and areas for improvement + Generate regular reports ... and create mitigation plan, mitigate and minimize risks, and monitoring performance metrics to achieve efficient global fulfillment strategies. ESSENTIAL DUTIES AND… more
    Western Digital (07/31/25)
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  • Principal Risk Analyst (Vendor Management)

    Navy Federal Credit Union (Vienna, VA)
    …by evaluating and analyzing third-party risk and managing relationships and performance of varying complexity. This role involves identifying and implementing ... potential business risks, operational and regulatory process deficiencies and improvement opportunities + Gather and synthesize data; present conclusions and… more
    Navy Federal Credit Union (07/29/25)
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  • Pharmacy Analyst

    Highmark Health (Richmond, VA)
    …making sessions for complex issues and projects; promote a culture of performance excellence and continuous quality improvement . + Communicate effectively with ... + Implement product/program designs and ensure quality standards, financial performance , and regulations are met. Develop and establish standardized processes… more
    Highmark Health (07/30/25)
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  • Senior Analyst , Health Care Quality…

    CVS Health (Richmond, VA)
    …direct communication between providers and Quality. Identify areas for quality improvement , partner with provider practices to implement quality strategies that ... with expert with the ability to explain details around performance measures, their current performance rates, and...Managed Care - direct patient care, social work, quality improvement or health coaching, preferably in a managed care… more
    CVS Health (07/23/25)
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  • Sr. Analyst , Strategic Sourcing…

    CARMAX (Richmond, VA)
    …savings opportunities. + Partner with Category Owners to develop and monitor key performance metrics and set the strategic direction for the suppliers + Design and ... analytical findings to make recommendations and influence rollout decisions + Identify improvement opportunities and conduct deep dive analyses to drive continuous … more
    CARMAX (07/08/25)
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  • Real Estate Analyst

    University of Virginia (Charlottesville, VA)
    …encompassing both owned and leased properties. The incumbent prepares financial performance analysis and rental rate assessments to inform portfolio management. The ... lease negotiations, renewals, and portfolio optimization efforts. + Prepare financial performance analysis and periodic rental rate assessments. + Assist with the… more
    University of Virginia (07/23/25)
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  • Data Reporting Analyst - HNAS

    Highmark Health (Richmond, VA)
    …to collecting, analyzing, and reporting on the Organization's key performance indicators including developing dashboards, scorecards, forecasting, trending, tracking ... intelligence for effective decision-making, and overall tracking of organizational performance . Consults with cross-functional enterprise groups and levels to… more
    Highmark Health (05/09/25)
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  • Principal Business Intel Analyst (Credit…

    Navy Federal Credit Union (Vienna, VA)
    …order to support business decisions + Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and ... including structured and unstructured data sets, to drive insights into business performance + Develop, maintain, and manage advanced reporting, dashboards, and BI… more
    Navy Federal Credit Union (08/01/25)
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  • Senior Analyst Commercial Development…

    Nestle (Arlington, VA)
    …and tactics into the CAP. Customer Strategy: Forecast accuracy, sales performance targets, meeting sales goals, segmentation / resource allocation, improving ... customer value through improved analytics and insights, and continuous improvement Integrated Approach: Cross-functional communication, adoption of New Ways of… more
    Nestle (08/01/25)
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