- ServiceNow, Inc. (Orlando, FL)
- …today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500(R). Our ... largest customers & Internal stakeholders to identify and root cause performance and scalability issues impacting their ServiceNow deployments. Successful hires will… more
- Zelis (St. Petersburg, FL)
- …& Evolution + Own the design and continuous improvement of the Client Incident management process , ensuring scalability and efficiency as the business grows. + ... field. + 8-12+ years of experience in client incident management , problem management , or process ...ITIL or similar frameworks for incident and problem management . + Proven ability to design scalable processes and… more
- Jabil (St. Petersburg, FL)
- …least 5 years experience in a supervisory or management role within an Information Technology department. + ITIL Foundation Certification Preferred + Or ... participate in projects to ensure regional/ global readiness + ITIL Process Management knowledge to...EXPERIENCE REQUIREMENTS + Bachelor's Degree in Computer Science or Management Information Technology + 6… more
- Santander US (Coconut Grove, FL)
- …disabilities to perform the essential functions. **Education:** + Bachelor's degree in Information Technology , Cybersecurity, Risk Management , or related ... Make:** We are seeking an Associate to join our Technology & Risk Management team (Second Line...such as the financial services industry + Experience performing process assurance activities **Technical Skills:** + Strong knowledge of… more
- IBM (Coral Gables, FL)
- …* Proven experience in service delivery or managed services environments * Strong ITIL process knowledge (Incident, Problem, Change, Release) * Experience with ... and service reviews * Lead incident, problem, and change management aligned with ITIL processes * Conduct...needs. **Preferred technical and professional experience** * Oracle Cloud Infrastructure (OCI) certifications * ITIL (Foundation or… more
- Citigroup (Tampa, FL)
- …be accountable for both short, medium, and long-term continuous improvement strategy for the Technology Request Management process at Citi. Working with ITSM ... to deliver on its business-driven priorities. The IT Service Management Request Management Process Analyst...+ Lean Six Sigma/Black Belt advantageous **Job Family Group:** Technology **Job Family:** Infrastructure **Time Type:** Full… more
- Herc Rentals (Bonita Springs, FL)
- …documentation of process design, workflows, and operational standards; promote knowledge management and process excellence across all teams. + Serve as the ... and disaster recovery posture. + Represent Herc Rentals in strategic vendor management , negotiating service agreements, leading vendor performance reviews, and… more
- Systems Engineering Solutions Corporation (Orlando, FL)
- …Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations ... support operations . Bachelor's degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking and… more
- GovCIO (Tallahassee, FL)
- …on asset assignment and return processes **Qualifications** Bachelor's degree in computer science, information technology , or a related field with 10+ years (or ... desk, and other cross functional teams to support day-to-day asset management operations. Key responsibilities include: + **Asset Lifecycle Support** + Maintain… more
- Signature Aviation (Orlando, FL)
- …Experience supporting ITIL -based ITSM processes and managing CMDB, asset management , or service catalogs. + Familiarity with performance analytics, ... of ServiceNow functionality. **Minimum Education and/or Experience** + Bachelor's degree in Information Technology , Computer Science, or a related field (or… more