- Emory Healthcare/Emory University (Atlanta, GA)
- …**Description** **RESPONSIBILITIES:** + Managing multiple processes within the Information Technology Infrastructure Library ( ITIL ) framework. + ... Leads work efforts to improve efficiencies across IT Service Management (ITSM) process lifecycles. + Functions as...of Information Technology experience. + ITIL Foundations and IT Service Management certifications… more
- Regions Bank (Atlanta, GA)
- …best practices Project Management Body of Knowledge (PMBOK), Information Technology Infrastructure Library ( ITIL ), Systems Development Life Cycle ... for overtime pay. **Requirements** + Bachelor's degree in Business, Computer Science, Information Technology , Management Information Systems, Finance,… more
- Molina Healthcare (Augusta, GA)
- …Qualifications:** + Graduate degree + Microsoft cloud offering/solutions + ITIL ( Information Technology Infrastructure Library ) Foundation + EDI ... and engineering teams, with technical advice regarding business analysis, project management , IT architecture, infrastructure , cloud development, and software… more
- Microsoft Corporation (Fayetteville, GA)
- …Microsoft, Network Certifications, PMP (Project Management Professional), ITIL ( Information Technology Infrastructure Library ), CDCP (Certified ... and copper cabling, ensuring high- performance and reliability across network infrastructure . Data Center Operations Management IC3 - The typical base… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …needs and solutions based on customers' needs, business requirements, and Information Technology Infrastructure Library ( ITIL ) standards. + Consults ... for executive management to communicate and explain technical middleware infrastructure information . + Applies advanced enterprise middleware knowledge to… more
- Warner Bros. Discovery (Atlanta, GA)
- …are celebrated, here you can thrive. **Your New Role ** The Lead, Request Fulfillment Process Management will play a pivotal role within the Enterprise Service ... improving user experience, enhancing operational efficiency, and aligning service management with ITIL and business best practices....IT operations, with at least 3 years in a process management or service delivery leadership role.… more
- Warner Bros. Discovery (Atlanta, GA)
- …ESM Service Delivery Managers, Process and Capability Owners, and Service Performance Managers, along with key business and technology stakeholders. The Lead ... the _dreamers_ creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining...tools. + Deep understanding of ITIL , service management KPIs, and operational performance metrics. +… more
- Bank of America (Kennesaw, GA)
- …**ServiceNow Request Process Analyst** is a key role within the Technology Service Management Office, a group that enforces standardized governance methods ... + Participate in developing, monitor, and report on key process metrics to track performance , identify trends,...ITSM process + Strong understanding of knowledge management and/or technology service request management… more
- RELX INC (Alpharetta, GA)
- …the stability and performance of our systems, and continuously improving service management processes. You will play a key role in incident management , root ... downtime and optimizing operational efficiency. This position requires expertise in ITIL processes, incident management , systems administration, and cloud… more
- Capgemini (Atlanta, GA)
- …and improve the relationship with the client Experience in a wide variety of information technology including Hybrid Cloud, to fully understand the details of ... responsible for the quality checks to ensure all relevant process documentation reflects ITIL best practices and...Experience in a service line operational role providing application, infrastructure management and end user Customer Care… more