- SHI (Atlanta, GA)
- …preferred + Strong understanding of ITIL framework and IT service management principles + Experience with process improvement methodologies (Lean, Six Sigma) ... International Corp. has helped organizations change the world through technology . We've grown every year since, and today we're...work experience + 3+ years of experience in business process analysis, preferably in IT service management … more
- Capgemini (Atlanta, GA)
- …Proficiency in scripting (JavaScript, Glide) and ServiceNow APIs. Familiarity with ITIL and Configuration Management processes. Strong analytical and ... **Job Title** : Senior Service Management Consultant - IT Workflows / CMDB/CSDM **Location**...used for verification, including during the hiring and onboarding process . Click the following link for more information… more
- Deloitte (Atlanta, GA)
- …you serve. Preferred + Bachelor's degree, preferably in computer science, information technology , computer engineering, engineering or a related field; ... Leader-AI & Engineering Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our… more
- Norfolk Southern (Atlanta, GA)
- …and service impacting issues. **Education Required** ⦁ Bachelor's degree, preferably in Information Technology **Experience Required** + 5+ years of experience ... and agile deliveries leveraging an extensive background in maturing overall service management practices. This position also requires the skills necessary to be a… more
- UNUM (Dunwoody, GA)
- …Printer Maintenance and Refresh * Enrollment Workstation Support, Maintenance and Refresh * ITIL Process Guidelines as defined at Unum (eg Change, Incident, ... to disrupt how our industry thinks about and uses technology . As one of the world's leading employee benefits...service incidents in coordination with IT peers. * Supports ITIL service management processes including Incident, Problem,… more
- Prime Therapeutics (Atlanta, GA)
- …Collaborate with IT Security departments to mitigate security vulnerabilities + Document network infrastructure changes + Use ITIL process and procedures for ... and performing activities required for the support of secured IT infrastructure . **Responsibilities** + Interfacing with various Prime teams, vendors, clients and… more
- Truist (Atlanta, GA)
- …and enhancement of incident and problem management processes, leveraging ITIL framework expertise. 9. Manage acceptable performance outcomes for managed ... management responsibilities for teammates: hiring, disciplinary, coaching, terminating, performance reviews. Manages successful performance outcomes across… more
- Evolent (Atlanta, GA)
- …project management . **Preferred Education** * Bachelor's degree in Computer Science, Information Technology , or a related field, or equivalent combination of ... per Evolent's IT Change Management and Incident Management processes. * Performance & Optimization: Partner...technology * Genesys Cloud CX Specialist Certifications **General Performance Criteria** As the Sr Analyst, Contact Center … more
- GovCIO (Atlanta, GA)
- …learning and adaptation. + Responsible for program execution, stakeholder engagement, cost/schedule/ performance (C/S/P) tracking, and risk management across all ... through completion. Responsible for the cost, schedule and technical performance of company programs or subsystems of major programs....Skills and Experience + DAWIA Level III in Program Management + ITIL v4 Foundation or Managing… more
- NTT America, Inc. (Atlanta, GA)
- … ITIL certification is required. Additional certifications in project management (PMP, PRINCE2) and IT infrastructure (eg, Cisco, Microsoft) ... and positive work environment. **Qualifications:** + **Education:** Bachelor's degree in Information Technology , Computer Science, or a related field. A… more