- University of Texas Rio Grande Valley (Edinburg, TX)
- …services supporting campus mail system. * Maintains current knowledge of ITIL ( Information Technology Infrastructure Library ) to align IT services ... staff on the engineering, integration, implementation, and operation of campus information technology hardware and software infrastructure . Description… more
- NANA Regional Corporation (San Antonio, TX)
- …+ Information Assurance (IA) Technician (IAT) Level II. + Information Technology Infrastructure Library ( ITIL ) Foundation certified (v3 or ... of the employment process , please contact us at ###@akima.com or ### ( information about job applications status is not available at this contact information… more
- PNC (Dallas, TX)
- …Design, Architecture, Architecture Modeling, Hardware Infrastructure , ITIL ( Information Technology Infrastructure Library ), Planning: Tactical, ... plays a leading role in the vision and development of the company's future technology . + Ensures infrastructure designs and upgrades are made in accordance with… more
- HP Inc. (Austin, TX)
- …* DevOps * Finance * Information Systems * Information Technology Infrastructure Library * IT Service Management * Linux * Microsoft Azure * ... execution of business processes with independent judgment. * Completes process -oriented assignments, shares technical information , and supports department-level… more
- Centene Corporation (Austin, TX)
- … process efficiency and effectiveness by analyzing and reporting process performance information to senior management as required/defined + Assists in ... with the setup and administration of the change control process in the IT Service Management (ITSM)...process with end users + Provides communication and information , including relevant release change reports and documentation as… more
- Bank of America (Plano, TX)
- …**ServiceNow Request Process Analyst** is a key role within the Technology Service Management Office, a group that enforces standardized governance methods ... + Participate in developing, monitor, and report on key process metrics to track performance , identify trends,...ITSM process + Strong understanding of knowledge management and/or technology service request management… more
- Cisco (TX)
- …IT Solutions team drives Splunk's competitive advantage by providing the tools, technology , infrastructure and support needed to work productively and securely. ... digital systems secure and reliable. Our customers love our technology , but it's our caring employees that make Splunk...ITIL ) + Strong understanding of Incident and Problem Management + 4+ years of ServiceNow (or other ITSM… more
- Amazon (Dallas, TX)
- …business environment. The leader may have formal a formal background in change management , ITIL , communications management , public relations and or software ... process , including support for the interview or onboarding process , please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information .… more
- GovCIO (Austin, TX)
- …performance of IT services. + Deploying and providing support to Application Performance Management tools, as well as firefighting production problems that ... full remote position. **Responsibilities** + **Operational Monitoring and Event Management :** Develop and maintain operational application performance monitoring… more
- Capgemini (Austin, TX)
- …and follow agrees process . The role ensures that the output from Major Incident Management process is of high quality and provides management with the ... and owning the conversation if required **Desired Skills:** Oversees the Incident Management process delivery; Pro-actively Identify operational issues and drive… more