• Major Incident Management Support…

    IT Concepts (Austin, TX)
    …and team members for project deliverables including but not limited to Incident Management Performance Report, MIM Analysis and Reporting Summary, Bridge Call ... + Observe and provide feedback to continually refine and optimize the incident management process . + Provide mentorship and guidance to junior systems… more
    IT Concepts (07/17/25)
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  • Senior Engineer - Cybersecurity Risk & Operations…

    Toyota (Plano, TX)
    …complex and ambiguous situations. + Experience with ITIL processes for Service Management . **What We'll Bring** During your interview process , our team can ... + Bachelor's Degree (or higher) in Computer Science, Business Administration, Management Information Systems or related discipline, or equivalent professional… more
    Toyota (05/30/25)
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  • Associate Director, Service Quality and Portfolio…

    RTX Corporation (Richardson, TX)
    …team: **Role Overview** The Associate Director, Service Quality and Portfolio Management will simplify, mature, and harmonize the presentation, consumption, and ... also oversee the instrumentation, monitoring, and reporting of CDS service performance across all deployed services and environments, partnering with Service Owners… more
    RTX Corporation (05/31/25)
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  • Ivanti Knowledge Management Lead

    NTT DATA North America (Plano, TX)
    …and Training Support: Contribute to the development of a standardized document management process , including version control and review cycles, and support ... intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one… more
    NTT DATA North America (07/12/25)
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  • Manager, AACU Patch and Vulnerability…

    American Airlines (Dallas, TX)
    … management (PVM) processes for the Credit Union's IT infrastructure , ensuring timely and effective patching of servers, desktops, network equipment, ... security vulnerabilities while minimizing business disruption + Work closely with Information Security, IT Infrastructure , and Application teams to prioritize… more
    American Airlines (07/05/25)
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  • Principal Technical Program Manager, AWS Customer…

    Amazon (Dallas, TX)
    …business environment. The leader may have formal a formal background in change management , ITIL , communications management , public relations and or software ... process , including support for the interview or onboarding process , please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information .… more
    Amazon (06/04/25)
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  • Senior Service Management Consultant - IT…

    Capgemini (Houston, TX)
    …Proficiency in scripting (JavaScript, Glide) and ServiceNow APIs. Familiarity with ITIL and Configuration Management processes. Strong analytical and ... **Job Title** : Senior Service Management Consultant - IT Workflows / CMDB/CSDM **Location**...used for verification, including during the hiring and onboarding process . Click the following link for more information… more
    Capgemini (07/16/25)
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  • Application Lifecycle Management Delivery…

    Deloitte (Houston, TX)
    …you serve. Preferred + Bachelor's degree, preferably in computer science, information technology , computer engineering, engineering or a related field; ... Leader-AI & Engineering Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our… more
    Deloitte (06/19/25)
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  • Technical Application Support Manager

    CBRE (Richardson, TX)
    …reports on IT operations performance , metrics, and improvements to senior management . + Find opportunities for process improvements and automation within IT ... Segment Role type Full-time Areas of Interest Digital & Technology / Information Technology Location(s) Dallas -...infrastructure , cloud computing, and service delivery frameworks (eg, ITIL ). + Excellent leadership and team management … more
    CBRE (06/17/25)
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  • Professional Services Networking Delivery Leader

    NTT America, Inc. (Austin, TX)
    …qualifications and certifications:** + Relevant bachelor's degree or equivalent in Information Technology or Business Administration or related field. + ... improvement. + Effectively manages resource allocation, including staffing, technology , and infrastructure , to meet client demands... ITIL Certification, such as ITIL Foundation or higher-level certifications. + Project … more
    NTT America, Inc. (07/12/25)
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