- Leidos (Ashburn, VA)
- …Level II staff are meeting and exceeding expectations in regards to performance , meeting defined metrics/benchmarks, and that standards and processes are followed to ... mature phone/ticket escalation processes to ensure free flowing escalation and information within the organization. Determine root cause of issues and communicate… more
- Ensono (Richmond, VA)
- …technical leadership experience (team lead, etc.)* Solid understanding of Database technology * Extensive Database performance tuning experience* Database Deep ... business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …and respond to Tier 1 and 2 tickets onsite in support of a live, production technology . The role involves 8 hour shifts at the client site in Falls Church, VA. The ... problem/request/issues by documenting the problem and updating the customers contact information . + Performs initial level of problem identification and attempts to… more
- CACI International (VA)
- ServiceNow Product Owner Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... Ability to obtain DHS EOD * Bachelor's degree in Information Technology , Computer Science, Business, or a...(JIRA, Azure DevOps) is a plus * Knowledge of ITIL best practices and service management principles.… more
- SAP (Herndon, VA)
- …best-in-breed technologies engineered by SAP to protect the lives, assets, and information of Americans. We offer SAP solutions with specialized levels of security ... and support to meet the requirements of US national security and critical infrastructure customers. **This position requires access to customer data. Must be a US… more
- Huntington Ingalls Industries (Springfield, VA)
- …and/or field locations. + Analyzes and evaluates products and related performance . + Troubleshoots and diagnoses malfunctions to eliminate problem in minimum ... and how to apply them in varied IT environments + Experience using ITIL framework principles in an IT environment + Experience participating in software development… more
- NANA Regional Corporation (Herndon, VA)
- …with ServiceNow platform and M365 products. **Desired Qualifications:** + Possesses Information Technology Information Library ( ITIL ) v3 or later ... SUVI is seeking a Service Desk Led to provide Information Technology Support Services to support the...process , please contact us at ###@akima.com or ### ( information about job applications status is not available at… more
- TekSynap (Arlington, VA)
- …of technology today and the need to have a comprehensive well planned information management environment. " Technology moving at the speed of thought" ... embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government… more
- StellarPeak Careers (Chantilly, VA)
- …primary objective of the contract is to provide integration and closure; process ; mission assurance; service management ; and verification, validation and ... and ground architecture * Expertise in mission technical capabilities and system performance analysis and assessment * Experience with Mission Planning, Control or… more
- MPR Associates (Alexandria, VA)
- …position in MPR's Alexandria, VA office reporting to the Director of Technology & Information Systems. Duties/Responsibilities + Manage the daily operations ... hire the best and brightest, which results in a high- performance culture built on trust and respect, making MPR...for the Service Desk. + Maintain a streamlined imaging process and patching system. + Manage MPR's AV and… more