- Insight Global (Surry, VA)
- Job Description As a Service Performance Management Reporting Analyst, you get to: Monitor and query the IT Service Delivery platform to analyze demand, usage, ... to provide actionable, timely and accurate reporting to improve service delivery, infrastructure management , and conduct proactive problem and incident … more
- CACI International (Sterling, VA)
- Network Problem Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... a team of problem management analysts, providing guidance, mentorship, and performance evaluations + Coordinate with other ITSM process owners to integrate… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... with poly required + Bachelor's degree in Computer Science, Information Technology , or equivalent work experience +...TCP/IP, MPLS, SDN) + Experience with network monitoring and performance management tools **Desired:** + Experience in… more
- PenFed Credit Union (Mclean, VA)
- …customers. The job function requires extensive experience in leading and maturing ITIL -based processes, specifically in Incident Management , Change Management ... all IT teams follow the Incident, Problem and Change Management processes and that the required information ...for improvement. + Assist in developing incident and problem management to show performance within the environment.… more
- CACI International (Sterling, VA)
- Change Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... with poly required + Bachelor's degree in Computer Science, Information Technology , or related field + 10+...+ Experience with network monitoring and performance management tools **Desired:** + Advanced ITIL certifications… more
- CACI International (Sterling, VA)
- Network Capacity Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... are effectively assessed + Lead a team of Capacity Management Process Analysts in day-to-day work **Qualifications:**...with poly required + Bachelor's degree in Computer Science, Information Technology , or equivalent work experience +… more
- CACI International (Chantilly, VA)
- …Management Institute (PMI) Program Management Professional (PgMP) or a Project Management Professional (PMP) certification + Active ITIL 4, ITIL ... Regional Site Lead Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required...Advanced degrees and certifications are desired, for example IT process improvement and/or capability framework (eg ITIL … more
- CACI International (Sterling, VA)
- Configuration Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... with poly required + Bachelor's degree in Computer Science, Information Technology , or equivalent experience + 5+...work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL … more
- SAIC (Reston, VA)
- …while delivering mission excellence on programs of national importance. SAIC is seeking ITIL Process Analysts to support the design, deployment, and operations ... + Support the preparation of briefings and conduct analysis, evaluation, and assessment of process performance measurements + Work with other process areas… more
- Amentum (Warrenton, VA)
- …Lone Wolf program boasts a professional workforce comprised of specialists throughout the Information Technology lifecycle and who contribute to a positive work ... CM progress and escalating any identified roadblocks as necessary + Provide latest ITIL /ITSM configuration and change management (CM) processes and to contribute… more