- Amentum (Warrenton, VA)
- …Lone Wolf program boasts a professional workforce comprised of specialists throughout the Information Technology lifecycle and who contribute to a positive work ... CM progress and escalating any identified roadblocks as necessary + Provide latest ITIL /ITSM configuration and change management (CM) processes and to contribute… more
- Bank of America (Richmond, VA)
- …**ServiceNow Knowledge Process Analyst** is a key role within the Technology Service Management Office, a group that enforces standardized governance methods ... + Participate in developing, monitor, and report on key process metrics to track performance , identify trends,...ITSM process + Strong understanding of knowledge management and/or technology service request management… more
- CACI International (Springfield, VA)
- Integrated Operations Shift Supervisor Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... collection, and other support to the After Action Report process * Integrates ITIL v3 best practices...knowledge of ServiceNow, Windows Desktops, and other IT Service Management (ITSM) Systems ITIL Service Operations or… more
- PenFed Credit Union (Mclean, VA)
- …needed. + Ensure that all IT teams follow the Incident, Problem and Change Management processes and that the required information is properly documented in the ... ticketing system. + Assist in developing incident and problem management to show performance within the environment.... Management , Problem Management , and Incident Management in an ITIL environment is preferred.… more
- TekSynap (Arlington, VA)
- …of technology today and the need to have a comprehensive well planned information management environment. " Technology moving at the speed of thought" ... Personnel performance of the Monitoring and Event Management Services. + ITIL v3 Foundation Certified...- the need to nimbly utilize the best that information technology offers to meet the business… more
- SHI (Richmond, VA)
- …preferred + Strong understanding of ITIL framework and IT service management principles + Experience with process improvement methodologies (Lean, Six Sigma) ... International Corp. has helped organizations change the world through technology . We've grown every year since, and today we're...work experience + 3+ years of experience in business process analysis, preferably in IT service management … more
- General Dynamics Information Technology (Fairfax, VA)
- …**Job Family:** Software Development **Skills:** Agile Projects,BMC Helix,BMC Remedy, ITIL Methodologies **Certifications:** Security+ CE - CompTIA **Experience:** 8 ... of related experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Senior BMC Remedy / Helix** **Developer**… more
- Adecco US, Inc. (Richmond, VA)
- …processes + Working knowledge of process -based technology framework (such as Infrastructure Technology Library ( ITIL )). Certification a plus. + ... Interface across functions to drive toward a common architecture across business process , information , data, application, and technology architecture layers.… more
- Systems Engineering Solutions Corporation (Chantilly, VA)
- …environments. . Monitoring & Incident Management : | Ensure 24/7 infrastructure monitoring, performance optimization, and timely resolution of incidents or ... SolarWinds). * Infrastructure scripting/automation (eg, PowerShell, Bash, Python, Ansible) Process & Operations: * Experience with ITIL practices and service… more
- CACI International (Sterling, VA)
- …in all integrations **Qualifications:** _Required:_ + Bachelor's degree in Computer Science, Information Technology , or equivalent work experience + 10+ years of ... systems and other enterprise applications, ensuring seamless data flow and process automation across our IT infrastructure . **Responsibilities:** + Design and… more
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