- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process . Examples: Mean Time to Repair, Mean Time Between Failures, ... of Manager (MoM) type monitoring environment * 3 years exposure to Service Management / ITIL framework and concepts (incident, problem, change management , RCA)… more
- CACI International (Chantilly, VA)
- …clearance with appropriate Polygraph** + Bachelor's degree in Information Technology , Information Systems, Business Management , Systems Engineering or ... the SIAM functions including ecosystem governance, customer engagement, service transition, and performance management + Support in the optimization of the… more
- CACI International (Sterling, VA)
- …, reliability, and security of our network monitoring and management infrastructure . **Responsibilities:** + Administer, configure, and troubleshoot ... Network Management Systems (NMS) Linux Engineer Job Category: Engineering...with DevOps and engineering teams to identify areas for process improvement and automation. + Ensure high availability, reliability,… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …Document system issues resulting in system outages and coordinate change though change management process . + Monitor solution performance according to client ... or a related field preferred, or equivalent relevant experience.3-5 years of experience in Information Technology with 2 years of experience managing IT staff. +… more
- Cisco (VA)
- …manage inter-team dependencies and to solve sophisticated service issues. **SLA & Performance Management :** + Define, track and report on service-level ... **Education & Experience:** + Demonstrated ability post bachelor (in Computer Science, Information Technology , Cybersecurity or related field) of at least 6… more
- Deloitte (Richmond, VA)
- …you serve. Preferred + Bachelor's degree, preferably in computer science, information technology , computer engineering, engineering or a related field; ... Leader-AI & Engineering Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our… more
- Huntington Ingalls Industries (Fairfax, VA)
- …to ensure high availability and performance . + Establish and enforce ITIL -based practices for incident, problem, and change management . + Oversee proactive ... and Operations teams. + Provide coaching, professional development, and performance management for technical managers and engineers. + Collaborate… more
- Koniag Government Services (Vienna, VA)
- …experience in a classified environment + Project management certification + ITIL Certification + Experience with performance metric dashboard creation + ... and company leadership + Conducting quality assurance reviews and implementing process improvements + Overseeing ticket management and escalation procedures… more
- Red River (Chantilly, VA)
- … best practices and standards across the delivery lifecycle. **Supporting Account Operations Management in the process of authorizing invoicing as part of ... service delivery, or client-facing operations roles. + Understanding of ITIL frameworks and service management principles. +...our consumer privacy notice. The notice provides you with information about what Red River Technology LLC… more
- CACI International (Mclean, VA)
- …period of performance + You will be responsible for delivering process improvements to improve our delivery to customer through automation, and other means, ... Task Order Project Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee… more
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