- Serco (Herndon, VA)
- …managing contact center solutions, including workforce management , call routing, and performance analytics + Strong understanding of ITIL frameworks; ITIL ... Secret security clearance** + **Must be a US Citizen** + Bachelor's degree in information technology , Business Administration, or related field with a minimum of… more
- Leidos (Fort Belvoir, VA)
- …skills within the organization. + Adherence to ITIL Practices: Adhere to ITIL (IT Infrastructure Library ) best practices and guidelines related to ... prevent recurring incidents. This may involve working with Change Management to implement permanent fixes, process improvements,...problem management . Ensure that problem management processes align with ITIL standards and… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- … Management Integration + Problem Lifecycle Management + Technical Infrastructure Knowledge **Preferred Skills** + ITIL Foundation or Certified Problem ... based on impact and urgency + Collaborate with incident management teams on integration + Develop process ...of experience in problem management or incident management + Strong understanding of ITIL frameworks… more
- Clark Construction Group, LLC (Mclean, VA)
- …end-user, networking, and AV equipment across all corporate and jobsite locations. + Process & Vendor Management : Establish, document, and enforce all hardware ... facility maintenance. **_Asset Solutions_** **Altura Associates (https://clark.wd5.myworkdayjobs.com/Altura)** **Coda** **Edgemoor Infrastructure & Real Estate (https://clark.wd5.myworkdayjobs.com/Edgemoor/)** **S2N Technology … more
- Leidos (Fort Belvoir, VA)
- …DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, ... Experience in enterprise or multi-tenant environments. + Knowledge of ITIL practices and change management processes. +...information during any part of the employment application process (ie, ask you for money), nor will Leidos… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations ... . Bachelors degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT,... v3 or ITIL 4 - Service management and process optimization expertise. Preferred Skills… more
- NANA Regional Corporation (Alexandria, VA)
- …Apply best practices in project and program management , including Agile methodologies, ITIL service management , and CMMI process improvement. + Serve as ... improvement. **Qualifications** + Bachelor's degree in a related field (eg, Information Technology , Computer Science, Engineering, Business Administration). +… more
- BCMC (Dulles, VA)
- …small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management , Program Management , ... cyber operations program. We are seeking a ServiceNow SecOps Business Process / Technical Consultant to design, develop, and implement ServiceNow Security… more
- Leidos (Lorton, VA)
- …the self-hosted environment. This includes collaborating on system maintenance, performance monitoring, and resolving infrastructure -related issues. + Work ... performance tuning, and backup/recovery strategies. ServiceNow's internal cloud infrastructure also runs on MariaDB, so experience with it is highly… more
- GovCIO (Alexandria, VA)
- …to data governance, accuracy, and the practical application of IT service management and performance measurement best practices. Clearance Required: Must be ... highly preferred. + Relevant industry certifications such as Certified Data Management Professional (CDMP), CISSP, CISM, or ITIL Foundation/Intermediate… more