- CVS Health (Austin, TX)
- …and outsourced support. This role will administer the strategy for monitoring and improving operational functions aligning policies and procedures with ... organizational objectives. Controls performance management and contributes to top-level decision making for...with the organization's overall objectives by defining quality goals, performance targets, and key performance indicators (KPIs).… more
- Microsoft Corporation (Austin, TX)
- …performance of products while also driving consistency in monitoring and operations at scale. + Embody our culture ... software and hardware expertise to create a highly programmable and high- performance chip with the capability to efficiently handle large data volumes.… more
- Pearl Interactive Network (El Paso, TX)
- …within these sectors. **Essential Duties and Responsibilities:** **Contact Center Performance & Operations:** + Oversee day-to-day contact center operations, ... ensuring service level agreements (SLAs) and key performance indicators (KPIs) are met. + Develop and implement...to ensure high customer service standards. + Conduct call monitoring , agent evaluations, and feedback sessions to enhance service… more
- CenterWell (Austin, TX)
- …enablement (including Annual Proof of Documentation (APD) tool) + Responsible for performance management and strategy development for PCO risk adjustment at the ... business partner needs and develops solutions. + Responsible for overall performance of IPA coding teams. **IPA Dyad Partnership/Influence:** + Collaborates with… more
- Concentrix (Austin, TX)
- …gaming and app development industry. You will be required to ensure performance metrics are achieved by providing adequate development, motivation and accountability ... teamwork and cooperation + Coach direct reports on their performance on a regular basis to ensure performance...of a group of associates including work and attendance monitoring in accordance with organization policy and applicable legal… more
- Methodist Health System (Dallas, TX)
- …States of America) **Job Description :** **Responsibilities:** + Lead delivery of performance improvement of the Central Business Office operations. + Lead the ... translation of business performance opportunities into actionable documentation/specifications, including use case scenarios,...to increase cash and decrease costs. + Expertise in monitoring efficiencies with Dashboard reporting. + Other duties as… more
- Houston Methodist (Sugar Land, TX)
- …all team members to help train and develop others and achieve optimum performance levels for the responsible service line, shift, and/or clinics assigned. The Lead ... Rehabilitation Services position conducts quality assurance audits of staff performance , provides feedback to management on staff performance and developmental… more
- Toyota (Plano, TX)
- …data solutions on AWS, including data ingestion, ETL pipelines, data storage, monitoring , and reporting. + Develop strategies and best practices for data solutions. ... Identify opportunities, lead, and implement solutions to improve data pipeline performance , enhance data quality, and streamline processes. + Monitor and… more
- Molina Healthcare (San Antonio, TX)
- …staffing and service levels and maintains customer satisfaction by implementing and monitoring staff productivity and other performance indicators. + Collates ... the Molina Clinical Model. + Manages and evaluates team member performance ; provides coaching, counseling, employee development, and recognition; ensures ongoing,… more
- TXNM Energy (West Columbia, TX)
- …Leads other department technicians by establishing project schedules, delegating and monitoring assignments, verifying work on assignments, and providing input to ... supervisor for performance appraisals Understands and applies expert knowledge of applicable codes, specifications, standards, engineering practices, and principals… more