- Mass Markets (Killeen, TX)
- …environment. You will be responsible for managing day-to-day operations, driving performance , and ensuring service excellence across client campaigns. If you thrive ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet... a team of contact center agents to meet performance targets and client SLAs. + Monitor real-time operations,… more
- Mackenzie Eason & Associates (Fort Worth, TX)
- …is ambitious and outward‑facing. Among its headline initiatives: + Delivery support for the $1.16 billion Panther Island flood‑control and riverfront redevelopment, ... the machinery that keeps those services humming: people, money, technology, performance data, and customer experience. By uniting those back‑office functions under… more
- Compass Group, North America (San Antonio, TX)
- …the delivery of show quality food through personal involvement in task performance while developing and empowering the onsite staff. Works to continually improve ... resident, employee, and client satisfaction while maximizing the financial performance in all areas of responsibility. Will deliver on company objectives by ensuring… more
- Compass Group, North America (Bryan, TX)
- …the delivery of show quality food through personal involvement in task performance while developing and empowering the onsite staff. Works to continually improve ... resident, employee, and client satisfaction while maximizing the financial performance in all areas of responsibility. Will deliver on company objectives by ensuring… more
- Methodist Health System (Dallas, TX)
- …revenue cycle, including but not limited to the management of provider performance against MMG initiatives Round with staff at assigned practice daily; ensure ... assigned practice maintain MMG standards of performance for huddles, staff meetings, and one on one...with providers to develop business strategies and patient services Support MMG in the recruitment and onboarding of Providers.… more
- USAA (San Antonio, TX)
- …BPO understands the talent process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes ... to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process. The BPO… more
- Wolters Kluwer (Austin, TX)
- …you will drive the success of a dedicated sales team, overseeing their performance and ensuring the achievement of departmental goals. Your leadership will be ... Additional activities include establishing optimal sales territories; managing team performance ; understanding and communicating customer needs to inform product… more
- Black & Veatch (Fort Worth, TX)
- …engineering, procurement, and construction scope in the areas of performance , financial metrics, planning, schedule, quality, contractual compliance, safety, and ... solutions and expertise to modernize water infrastructure, optimize asset use, meet performance goals, reduce costs, and mitigate risk no matter where the water… more
- Pearl Interactive Network (El Paso, TX)
- …process-driven **Quality Assurance Analyst** to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst ... is responsible for ensuring the quality of services provided by support staff, including team leaders, supervisors, and customer service representatives (CSRs).… more
- HCA Healthcare (Houston, TX)
- …Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. ... banking partnerships + Education assistance (tuition, student loan, certification support , dependent scholarships) + Colleague recognition program + Time Away… more