- Somatus (Mclean, VA)
- …adhering to policies. This role ensures staff productivity and provides support for performance management and staffing needs. This role is a fully remote position ... social workers, Patient Health Advocates, and dietitians and monitors productivity, performance , growth, and development. + Manages staff adherence to Somatus… more
- Sharecare (Richmond, VA)
- …the Customer Service Manager is responsible for metric and quality performance monitoring. The successful candidate will recognize, embrace, and support the ... Job Functions:** + **Team Supervision** **: Oversee daily operations and performance of customer service representatives.** + Manages, coaches and trains staff… more
- CenterWell (Richmond, VA)
- …and goals, to develop a clinical strategy to advance clinical talent and performance + Identify physician recruitment needs and collaborate in the hiring and ... reviews, and decisions as required for plan administration. + Monitor medical performance and provide guidance to ensure that the quality of care being… more
- Mass Markets (VA)
- …ideal candidate will be responsible for monitoring calls, assessing agent performance , analyzing data trends, and recommending process improvements. This position ... Key Responsibilities: + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use evaluation forms to score… more
- Mass Markets (VA)
- …This role requires a proactive approach to strategic planning, team leadership, and performance optimization. To be considered for this role, you must complete a ... enhance client satisfaction and operational efficiency. + Establish and monitor key performance indicators (KPIs) to track and improve service delivery. + Oversee… more
- Leidos (Springfield, VA)
- …manage critical system components and lead initiatives involving system design, performance tuning, patch implementation, and disaster recovery planning. In addition ... identifying technical requirements and recommending improvements that enhance infrastructure performance . **Basic Qualifications** + TS/SCI w/ Poly Clearance is… more
- Huntington Ingalls Industries (Newport News, VA)
- …in our rich, 135-year history, we collaborate together at the forefront of technology , manufacturing, and integration of the most powerful and survivable naval ships ... critical path work. Liaise with trades' management to control cost performance within AOR, to include determination of overtime requirements and… more
- ICF (Reston, VA)
- …commitments are met, product and engineering expectations are aligned, and team performance is visible, measurable, and continually improving. With a focus on ... data-informed execution, the Delivery Manager owns delivery performance and quality accountability across the multiple teams-ensuring sprint goals are achievable,… more
- CBRE (Richmond, VA)
- …Full-time Areas of Interest Building Management, Digital & Technology /Information Technology , Engineering/Maintenance, Facilities Management, Project Management ... pertaining to all types of buildings handled by CBRE: including performance of mechanical and maintenance staff/systems and maintaining continuity throughout to… more
- Service Source (Oakton, VA)
- …managing the use of networks and provides a high-level overview of information technology needs while working closely with other team members that maintain computer ... security and reliability. The position reports to the Vice President of Technology Management. Primary Duties Reasonable accommodations may be made to enable… more