- Cardinal Health (Richmond, VA)
- …customer service operations. Monitors inbound calls and workgroups, and tracks key performance indicators such as abandonment rate, Service Level, After Call Survey ... and First Call Resolution. + Responsible for testing /solutioning/approving program changes including those related to technology, platform upgrades and modifications… more
- CVS Health (VA)
- …delivered features meet the required quality standards. + Conduct user acceptance testing (UAT) and provide training to end-users to ensure adoption and adherence ... ServiceNow Procurement modules, including Procurement Catalog, Purchase Orders, Vendor Performance , and Contract Management. + Experience with integrations between… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …and configuration of all Windows based physical and virtual servers, deploying and testing OS, virus updates, patches and performance tuning. Duties and ... operating procedures for system administration activities including system monitoring, performance tuning, backup/recovery, server architecture design and system maintenance.… more
- Meta (Richmond, VA)
- …techniques and technologies 3. Analyze and optimize code for quality, efficiency, and performance , and provide feedback to peers during code reviews 4. Set direction ... systems that drive complex applications 6. Identify and resolve performance and scalability issues, and drive large efforts to...and testable code bases including API design and unit testing techniques 16. Shipped at least one product to… more
- Fannie Mae (Reston, VA)
- …solutions for information technology (IT) infrastructure environments, including coding, testing , and certifying technology platforms, software, and applications, as ... application design and IT infrastructure components. * Understand the end-to-end performance of IT platforms and account for interrelated functionality and processes… more
- TheIncLab (Mclean, VA)
- …defining robust architectures, guiding development teams, and building scalable, high- performance systems. From mission planning to autonomous systems, your work ... Familiarity with DevOps practices, including CI/CD pipelines, Gitlab, and automated testing frameworks (eg, Cypress, Jest, Detox). + Strong understanding of… more
- Noblis (Reston, VA)
- …and definition of requirements for new technologies. + Monitoring project performance and reviewing deliverables to ensure technical, programmatic, and financial ... senior leadership. + Supporting the identification, assessment, evaluation, and testing of existing and emerging technologies, systems, and capabilities, including:… more
- Amazon (Herndon, VA)
- …to deploy on time, measure progress, and rate through quality Key performance Indicators. - Develop a focused quality management program that tracks defects, ... mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success. - Create and...- Horizontal Utility Civil experience - Fiber Splicing and Testing - Inline Amplifier experience Amazon is an equal… more
- Deloitte (Mclean, VA)
- Our Deloitte Human Capital team helps organizations create value through people performance . We work with clients to reimagine work, the workforce, and the workplace ... I have the right organization and culture to enable performance ? Join our team to make work better for...lifecycle such as requirements gathering, design, build, go-live, and testing + 3+ years of experience leading configuration of… more
- Deloitte (Mclean, VA)
- …critical to businesses. Your contributions can help clients improve financial performance , accelerate new digital ventures, and fuel growth through innovation. AI ... management solutions to clients with a focus on achieving a high level of performance and quality through delivery of both agile and traditional projects to provide… more