- PNC (Dallas, TX)
- …matter expert to identify and prioritize solutions to produce a differentiated customer experience related to product or experience development for business segments ... other leaders to participate in the marketplace to influence product usage and customer experience trends and advises on market trends for a business segment. +… more
- The City of Houston (Houston, TX)
- …interagency meetings to represent the 311 Call Center and provide input on customer service trends, concerns, and operational needs. Updates and maintains ... service delivery improvements. Prepares reports, correspondence, and summaries of customer service issues to support management decision-making. Responds to… more
- Northrop Grumman (Irving, TX)
- …center tools (case management system, IVR, knowledgebase, Agent Dashboard) to provide excellent customer service to internal and external customers. + Respond to ... PM CST, Monday thru Friday + Must have proven customer service , teamwork, and process improvement skills...Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance , savings… more
- PNC (San Antonio, TX)
- …security programs, policies and procedures within a region and area of responsibility, service contracts and related compliance with the Bank Protection Act (BPA) in ... relationships within their area of responsibility to ensure all service level agreements are met. Approves contracts to meet...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Citigroup (Irving, TX)
- **Overview of the Role** Reporting to the Head of US Personal Banking Technology for North America, the **Head of USPB AI Engineering** role presents a unique ... opportunity to accelerate Citi's transformation within the US Personal Banking Technology organization by embedding emerging technologies and artificial intelligence… more
- BrightSpring Health Services (Grand Prairie, TX)
- …reimbursement Non-retail/Closed-door environment Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for ... management informed of unpaid claims and claims pending follow-up + Provides excellent customer service to external and internal customers in accordance with… more
- Ferguson Enterprises, LLC. (Austin, TX)
- …harness with a maximum weight capacity of 400 lbs **Qualifications:** + 1-5 years of customer service experience preferred + 1 year of HVAC or plumbing knowledge ... Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply,… more
- AutoZone, Inc. (Midland, TX)
- **Job Description** AutoZone's store teams are the frontline of WOW! customer service , ensuring that customers find the right parts and solutions for their ... strong leadership, clear communication, and a passion for WOW! customer service , you'll play a key role...shopping environment. + **Risk & Safety Compliance** - Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and… more
- SCI Shared Resources, LLC (Houston, TX)
- …/ insurance options, services as well as use of Customer Relationship Management software and proprietary contracting software. Throughout the training program, ... Well Lived'. Present service , product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology… more
- Ryder System (Austin, TX)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of… more