- SUNY Upstate Medical University (Syracuse, NY)
- …Program and documents the calls in EMR system. Create SOPs and train new call center employees. Patient Care Coordinator may rotate through their assigned clinic ... computer skills required. Ability to work independently. Preferred Qualifications: Specialty Pharmacy Experience, National Pharmacy Technician Certification;… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/13721/in-office- call - center ... issues to insure complete client satisfaction. + Provide Help Desk resolution of Pharmacy Network problems to insure complete client satisfaction. + Assist with and… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …Possesses knowledge and ability to complete all tasks associated to the call center . Works under general supervision. Follows standard procedures to ... to act as supervisor in charge, in absence of call center supervisor and handle escalated member...experience **Experience:** + Preferred: 0-2 years experience as a Pharmacy Technician or Customer Service Representative in… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …enhanced specialty pharmacy services to patients in an inbound/outbound call center environment, including data entry of prescriptions, delivery scheduling, ... call center environment + 12-24 months experience as a pharmacy technician **Education Requirements:** + Preferred: Bachelor's Degree in Business Adm. or… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …entering of medication orders, and customer service for patients/providers in a call center environment. **Responsibilities** + Provide direct support and serve ... + Responsible to receive triage patient calls from general call center for handling. + Responsible for...+ Minimum: High School Diploma or GED + Preferred: Pharmacy technician or related certification **Experience:** +… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …workflow management. **Responsibilities** **Job Duties:** + Responsible for daily preparation of call center workflow + Responsible for accurate data entry of ... Requirements:** + Minimum: High School Diploma or GED + Preferred: Pharmacy technician or related certification **Experience:** + Past experience in a customer… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …aspects related to adjudication and billing of specialty prescriptions in a call center environment. **Responsibilities** **Job Duties:** + Responsible for ... Requirements:** + Minimum: High School Diploma or GED + Preferred: Pharmacy technician or related certification **Experience:** + Past experience in a customer… more
- US Tech Solutions (New York, NY)
- …years work experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar ... of cases. authorizations. **Responsibilities:** 1. Collaborates with the CRU Technician to process referrals, including answering clinical questions, collecting… more
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