- Amalgamated Bank (New York, NY)
- …banking questions to troubleshooting technical issues with mobile and online banking via phone , email and CHAT across all market segments. By joining our team, ... and resolve customer questions, problems or service complaints via phone , email or CHAT + Research and provide resolution...is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or… more
- WMCHealth (Poughkeepsie, NY)
- …for greeting patients and working with them in person, on the phone , or through electronic correspondence to meet their needs regarding scheduling, updating ... type, time requirements, and provider schedules. + Answer incoming phone calls and make outbound phone calls,...Answer incoming phone calls and make outbound phone calls, gathering information to route appropriately. Prioritizes calls… more
- Saratoga Hospital (Saratoga Springs, NY)
- …exceptional service. Work activities include but are not limited to: phone queues, voicemail boxes, work queues, email groups, and resource/provider schedules. ... in Operator Responsibilities, provides support as needed. + Answers phone calls for multiple phone lines. Responsible for utilizing protocols to assess needs of… more
- City of New York (New York, NY)
- …utilize multiple outreach methods to track the whereabouts of youth through phone calls, in-person case address contacts, social media searches, AWOC Notification ... the youth's current location, including via social media searches, phone outreach, school, face-to-face visits, and home visits -...employees and search for Job ID #714353 - NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED. - NOTE:… more
- Penske Automotive (Port Chester, NY)
- …impression. You will professionally and courteously greet and help connect customers by phone or in person with our dealership team to ensure an excellent customer ... experience at every step along their journey. + Service: Assist customers and vendors by phone or in person to find the support they're looking for, and route them… more
- WMCHealth (Hawthorne, NY)
- …for greeting patients and working with them in person, on the phone , or through electronic correspondence to meet their needs regarding scheduling, updating ... type, time requirements, and provider schedules. + Answer incoming phone calls and make outbound phone calls,...Answer incoming phone calls and make outbound phone calls, gathering information to route appropriately. Utilize triage… more
- Cayuse Holdings (Albany, NY)
- …understanding. + Provide timely feedback to external and internal customers via phone , e-mail, or other forms of communication. + Ensures customer satisfaction ... connect and build relationships with customers via virtual methods, phone , and email. + Ability to independently solve problems....teams as well as independently. + Ability to take phone contacts and answer emails simultaneously. + Ability to… more
- Trinity Health (Syracuse, NY)
- …for each patientChecking in patients for appointmentsChecking out patients for appointments ** Phone support** - Incoming and outgoing phone callsScanning and ... faxing documentationConfirmation phone callsGeneral Performance Criteria:. Performs critical job functions that lead to a stream-lined and efficient patient experience. Attention to detail to ensure schedules are accurate based on provider preference… more
- Pioneer Bank (Albany, NY)
- …service. The Customer Care Specialist will provide service to customers through the phone , the ITM (an on-screen, video experience), email, chat and transact mobile ... operational support. + Provides resolution to any customer issue on the initial phone call when appropriate and always provides the customer with a World Class… more
- Barnes & Noble (Westbury, NY)
- …POS system, client terminal, tablet, scanner, printer, network equipment or phone system. You will troubleshoot, efficiently diagnose, and resolve technical issues ... the Store Systems Help Desk. This position is heavy phone support, remoting into stores' equipment and ensuring that...of Meraki Access Points a plus * Experience with Phone Support for a large Enterprise * Experience with… more