- Rensselaer Polytechnic Institute (Troy, NY)
- …the operation of services, including computers, printers, networks, and phone systems, identify service irregularities and equipment failures. Execute standard ... rooms, rebooting servers or executing specific procedures on equipment, respond to phone and e-mail inquiries, assess the nature of reported problems, and execute… more
- University of Rochester (Rochester, NY)
- …solve problems or improve effectiveness of the team. + Answers internal and external phone calls to the Medical Center. Assists caller or re-route call to the ... Oversees Guest Services provided conveniences such as Loaner Pager and Phone Charger Loaner programs, Correspondence Log and daily newspaper distribution.… more
- Enhanced Protection Services (New York, NY)
- …to shortages, implement staffing schemes that will achieve desired outcomes + Track phone calls and make scheduling changes as they are received + Schedule required ... posts + Be proficient with all forms of communication to include emails, phone calls and text messages to effectively communicate with employees regarding scheduling… more
- City of New York (New York, NY)
- …key decisions needed, on behalf of the Executive. - Answer and respond to phone calls, communicate messages and information. - File, fax, scan, and basic technical ... for current NYC employees and search for Job ID #761512. No phone calls, faxes or personal inquiries permitted. Note: Only candidates under consideration… more
- OEC Group (Queens, NY)
- …tracking information and shipment updates to customers. + Communicates with customers by phone or email to build excellent customer relationships to in order to ... from origin to destination, ensuring customer satisfaction. + Manage daily emails/ phone calls from customers and other offices/departments pertaining to respective… more
- Brennan Center for Justice (New York, NY)
- …board, donors, allies, public officials and the media * Screen emails and phone calls, ensuring timely responses and work with Development and Communications teams * ... Applications without all the previously listed materials will not be considered. Please, no phone calls or faxes; it is strongly preferred that you apply on our… more
- Cognizant (Albany, NY)
- …performance-based incentives. Providing technical assistance and support via inbound phone calls to TriZetto Provider Solutions' internal/external clients trading ... role. **ESSENTIAL FUNCTIONS:** 1. Answering a high volume of inbound technical phone calls. 2. Troubleshooting diagnosing and resolving technical issues with high… more
- Mount Sinai Health System (New York, NY)
- …to clients and superiors. + Ability to identify problem trends based on phone call volume and online ticketing system entries. + Ability to provide technical ... support over the phone and/or desk side while maintaining a professional demeanor. + Ability to handle constantly changing flow of workload; remain productive during… more
- Truecare Homecare Agency (Flushing, NY)
- …in-service programs, exit interviews for caregivers and orientation + Manage phone calls in a supportive, reassuring manner for patients, families, physicians, ... Able to deal with difficult or sensitive situations in person or on the phone + Excellent customer service having empathy and patience in working for elderly… more
- Whitney Young Health Center (Albany, NY)
- …guidelines, visit type and status usage, visit reason, address and phone verification, case assignment, and/or prescription eligibility. + Scans patient information ... in regards to special event activities, etc. + Proactively contacts patients either via phone , fax, letter, etc. as indicated for a variety of purposes, such as… more