- Veolia North America (New Rochelle, NY)
- …indicators to upper-level management either via email, tracking spreadsheet or over the phone . + Manage all daily / weekly / monthly revenue controls for auditing ... in a professional and respectful manner whether over the phone , email or at the front counter in person....providing staff with awards, and incentives. + Update the phone system as needed with emergency main break information,… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …stakeholders, determine the needed information, and articulate a response through both phone and email communications. Support Analysts will respond to inbound calls ... Support Analyst's work consists of customer service, email communication, phone communication, and working within spreadsheets and a CRM...guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound phone … more
- US Tech Solutions (East Syracuse, NY)
- …local service providers. * Manage all customer interactions via inbound/outbound phone , email, and written correspondence. * Assist consumers with troubleshooting ... Wi-Fi connectivity and Remote access on website or phone applications. * Communicate customer facing issues to management and identify areas of opportunity *… more
- Casella Waste Systems Inc. (Halfmoon, NY)
- …the customer\.Manages a portfolio of customers by communicating via phone , fax, email and customer portals regarding balances\.Manages communicationsandengages in ... experiences\. Manages a portfolio of customers by communicating via phone , fax, email and customer portals regarding balances\.Manages communicationsandengages in… more
- iHeartMedia (New York, NY)
- …for summer interns with focus in the following areas: audio producer, phone -operator, social media, and video production. **What You'll Do:** **AUDIO PRODUCER ... function + May work with other interns on projects ** PHONE -OP INTERNSHIP RESPONSIBILITIES:** + Write weekly Horoscopes and design...Show intern podcast + Assist in answering phones with phone op producer + Aid in keeping a daily… more
- NYSERDA (Albany, NY)
- …execution of day-to-day operations. This may include answering inbound inquiries, both phone and email, to general phone numbers/email addresses, supporting ... candidates to include but not limited to in-person interviews, web-ex platforms, phone screenings and coordinate with hiring manager and staff + Assist with… more
- Pioneer Bank (Albany, NY)
- …service. The Customer Care Specialist will provide service to customers through the phone , the ITM (an on-screen, video experience), email, chat and transact mobile ... operational support. + Provides resolution to any customer issue on the initial phone call when appropriate and always provides the customer with a World Class… more
- Springbrook (Oneonta, NY)
- …and project based work. Project a professional image through in-person and phone interaction. Principle Duties and Responsibilities: + Welcomes and receives phone ... policies. + Assume the duties of dispatching staff for the Facilities on-call phone when assigned. + All other duties as required. Qualifications, Skills & Knowledge… more
- Mohawk Valley Health System (New Hartford, NY)
- …Summary Provides indirect patient care in the office/clinic setting. Coordinates phone calls, appointments and prescription authorizations. Acts as liaison between ... as liaison between patients and clinical staff and providers + Utilizes phone notes for all communication/documentation between self and patient + Answers … more
- WM (Albany, NY)
- …handling enterprise customer escalations received from all channels which include: phone calls from customers, forwarded calls, Better Business Bureau complaints, ... outbound communications and alerts as appropriate. Manage the WM Cares phone queues and phone performance to maintain proper call center metrics determined for… more