- Stony Brook University (Stony Brook, NY)
- …checks in/out library materials, and responds to inquiries in person, over the phone , and online. This position also assists with retrieval and shelving library ... and answering library user questions in person and by phone while referring more complex reference questions to Reference...and provide basic reference support at service desk, on phone , and online. Full working knowledge of the library… more
- University of Rochester (Rochester, NY)
- …medications (excluding controlled substances) to the patient care units. Answers and triages phone calls of a general nature, and forwards calls to pharmacist or ... that location. + Assists pharmacy staff with triaging general phone calls. Forwards calls requiring the knowledge and judgement...of pharmacists or technicians to the correct individual. Answers phone or other inquiries of a general nature that… more
- Fresenius Medical Center (Brooklyn, NY)
- …in the clinical area. Prioritizes (triages) patient needs identified through phone , electronic, and walk-in communication, and returns patient messages timely. ... orders and referrals, obtaining, reporting, and tracking lab results, leaving phone messages, and distributing faxes in accordance with clinic policies, procedures,… more
- H&R Block (Cazenovia, NY)
- …tax interviews with clients face to face and through virtual tools - video, phone , chat, email + Prepare complete and accurate tax returns + Generate business ... environment + Comfort working with virtual tools - video, phone and chat + Ability to effectively communicate in...chat + Ability to effectively communicate in person, via phone and in writing + Must complete continuing education… more
- PostProcess Technologies (Buffalo, NY)
- …& Pipeline Development + Identify and qualify new business opportunities via email, phone , events, and web inquiries + Execute outbound lead generation programs with ... Skills + Excellent communication skills-confident, persuasive, and professional across phone , email, and meetings + Strong listening and problem-solving skills… more
- CVS Health (Albany, NY)
- …providing members with an immediate, 24/7 connection via video, live chat, or phone . We are seeking candidates who share our passion for delivering industry-leading ... needs.** **Support members in their preferred communication modality, whether via phone , video, or chat, for personalized and effective care.** **Required… more
- Cardinal Health (Albany, NY)
- …for approximately ~60-80 incoming calls per day. + Answer incoming phone calls from customers, caregivers, and applicable referral sources regarding various ... Root cause analysis experience preferred + Familiarity with call-center phone systems preferred + Excellent Phone Skills...with call-center phone systems preferred + Excellent Phone Skills with a focus on quality + Previous… more
- Mohawk Valley Health System (Utica, NY)
- …indirect patient care in the office setting. This role will coordinate phone calls, appointments, prescription authorizations, providers' schedules, etc. and be an ... + Works as a clerical member of the patient's care team. + Utilizes phone notes for all communication/documentation between self and patient. + Answers phone … more
- Oracle (Albany, NY)
- …advocate for customer needs. This involves resolving post-sales customer inquiries via phone , web conferencing, and electronic means, as well as technical questions ... point of contact, delivering advanced Oracle Database technical support over phone , web conferencing, and chat, often involving complex issue troubleshooting. +… more
- Canon USA & Affiliates (Melville, NY)
- …The Technical Solutions Professional III performs second to third-level hardware phone -based support for Canon's LFS products, such as Arizona, Colorado, PlotWave, ... repairing these Canon devices. Using established company guidelines, provides phone -based technical assistance with installation, maintenance, routine repair, and… more