- WMCHealth (Valhalla, NY)
- …for greeting patients and working with them in person, on the phone , or through electronic correspondence to meet their needs regarding scheduling, updating ... type, time requirements, and provider schedules. + Answer incoming phone calls and make outbound phone calls,...Answer incoming phone calls and make outbound phone calls, gathering information to route appropriately. Utilize triage… more
- Cayuse Holdings (Albany, NY)
- …understanding + Provide timely feedback to external and internal customers via phone , e-mail, or other forms of communication + Ensures customer satisfaction through ... connect and build relationships with customers via virtual methods, phone , and email. + Ability to independently problem solve....teams as well as independently + Ability to take phone contacts and answer emails simultaneously + Ability to… more
- Robert Half Office Team (Albany, NY)
- …visitors and ensure they feel welcomed upon arrival. * Manage a multi-line phone system, answering calls promptly and directing them to the appropriate departments. ... providing necessary information. * Operate a switchboard with up to 10 phone lines, maintaining seamless call management. * Provide general administrative support,… more
- The Fountainhead Group, Inc. (New York Mills, NY)
- …Customer Service Team. Your role as a call center representative involves: + Routing phone calls to the appropriate people + Updating and sending various reports to ... issue. + Writing up customer orders taken over the phone + Editing all free replacement parts orders +...Mailing out invoices + Interacting with FGI customers via phone and email + Reviewing documents and entering data… more
- Bassett Healthcare (Cooperstown, NY)
- …by Supervisor and as noted in compliance reports Takes clear, complete and accurate phone messages,(and follows up on these messages to make sure the patients needs ... the opportunity to sign up for MyBassett on the phone . Pro-actively keeps patients informed of any delays in...This will ensure appointment reminders are sent via mail, phone , or MyBassett to meet patient satisfactions. Takes a… more
- Trinity Health (Syracuse, NY)
- …each patient Checking in patients for appointments Checking out patients for appointments ** Phone support** - Incoming and outgoing phone calls Scanning and ... faxing documentation Confirmation phone calls General Performance Criteria: . Performs critical job functions that lead to a stream-lined and efficient patient experience . Attention to detail to ensure schedules are accurate based on provider preference… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …with accessing care, Case Management program and benefits and government cell phone programs. * Coordinates, plans and attends community events, including school ... resource needs, and other high-risk issues. * Conducts targeted phone calls for compliance, HEDIS initiatives and health risk...to hear, understand and speak clearly while using a phone , with or without a headset. One Mission. One… more
- St. John's Embrace Living (Rochester, NY)
- …materials weekly from the nursing office (progress notes papers, elder lists, elder emergency phone lists, staff phone lists). + It will be the responsibility of ... off and holidays + On-site child care + Employee Assistance Plan + Cell phone discounts + Recognition activities and events St. John's is an equal opportunity… more
- Paylocity (Rochester, NY)
- …metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary ... 7-8 hours a day. . Use of computer and phone systems: The employee must be able to operate...employee must be able to operate a computer, use phone systems, and type. This includes using multiple software… more
- Transdev (Garden City, NY)
- …RESPONSIBILITIES: + Provide first-line support and technical assistance to users via phone , email, or in person. + Diagnose and troubleshoot software, hardware, and ... provide support. + Ability to support wireless technologies including phone and tablets. + Ability to support LAN ...phone and tablets. + Ability to support LAN phone technology. + Strong knowledge of computer hardware, software,… more