- Mass Markets (Killeen, TX)
- …test. POSITION RESPONSIBILITIES Key Responsibilities + Respond to customer inquiries via phone , email, and live chat in a professional and timely manner + ... regularly required to operate a computer and other office equipment, including a phone , copier, and printer. The employee may occasionally be required to move about… more
- Aston Carter (Houston, TX)
- …high degree of problem-solving and customer focus. + Receive and resolve inquiries via phone , chat, and email as the first point of contact for leave, disability, ... and improve policies. Essential Skills + Customer service and support experience in phone and chat environments. + Strong communication skills. + Ability to show and… more
- Comerica (Dallas, TX)
- …time and using a standard headset to communicate with customers by phone . Position Responsibilities: Independently respond to and resolve issues quickly and ... Authentication (aka Customer Identity Verification) procedures when conducting business via phone , email, or fax to validate/verify individuals prior to releasing… more
- CenterWell (Vernon, TX)
- …route calls to the appropriate agency staff + Maintenance and administration of the phone system including: + Adding / revising voice mail boxes + Managing accurate ... employee phone roster + Process incoming and outgoing mail. + Manage and order office supplies (including agency specific forms) as needed. + Manage, order, and… more
- Texas A&M University System (College Station, TX)
- …with others + Working knowledge of standard office equipment and multiple phone lines Responsibilities Customer Service and Office Support + Provide timely and ... Archives shared inbox as well as provisioned individual email inbox + Answers multi-line phone line and directs callers to other areas as necessary to meet the needs… more
- CARMAX (Austin, TX)
- …service by supporting the Service Department by assisting customers on the phone and in person before, during and after service/repair processes. **Principle Duties ... and listen effectively when dealing with customers/associates, both in person and over the phone . + Stay current in CarMax provided training in all areas of the… more
- Texas A&M University System (Corpus Christi, TX)
- …+ Image and profile documents + Provide excellent customer service by phone , fax, e-mail, mail, or in person. Functional Area 3: Additional Responsibilities ... Excel, PowerPoint, and Outlook). + Proficient writing and communication skills. Excellent phone etiquette. + Knowledge of standard office equipment and PC. +… more
- Akumin (El Paso, TX)
- …+ Greets and assists patients, customers and visitors in person and over the phone . + Will perform patient registration in various systems. + Answers all phone ... calls in a professional and courteous manner. + May collect monies for time-of-service patient responsibility. + May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: + May perform preliminary screening of… more
- Vistra (Irving, TX)
- …partners to ensure metrics and KPIs are consistently met *Monitor agents' phone adherence to ensure compliances with processes and SLAs *Implement and track ... SLAs / KPIs, including Benchmark, Quality Assurance, LOIE / PUC Complaints, Phone Adherence and training attendance / participation *Collaborate with other members… more
- Catholic Health Initiatives (Bryan, TX)
- …condition. Schedules patient tests, procedures, and appointments. Conduct patient outreach phone calls and post visit follow-ups. Responds to routine patient ... phone calls and MyChart messages and route to RN, ACP or Physician as needed. Performs clerical/administrative responsibilities such as filing and/or scanning patient… more