- CGI Technologies and Solutions, Inc. (San Diego, CA)
- …with information given by the TDIS inquiry screens; contact customers by phone for verification of mailing address and/or data information. * Create routine ... postal service, couriers, lock box vendors). * Assist with acceptance agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Extra Space Storage (North Highlands, CA)
- …Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer ... Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Extra Space Storage (Irvine, CA)
- …Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer ... Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Extra Space Storage (Sacramento, CA)
- …Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer ... Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Movn Health (CA)
- …experience, is fluent in multichannel engagement, understands the nuances of agent vs. AI-based outreach, and thrives in startup environments. Experience in ... + Design and deploy targeted multichannel marketing campaigns (SMS, phone , email) to convert leads and retain patients +...on objections, campaign data, and patient tone + Track agent performance daily to maintain and improve call volumes,… more
- H&R Block (Folsom, CA)
- …Bachelor's degree in accounting or related field + CPA or Enrolled Agent certification + Experience completing complex returns (individual, trust, partnership) + 5+ ... Experience with tax planning and audit support + Enrolled Agent or Circular 230 certified + Collaboration tools such...face to face and through virtual tools - video, phone , chat, email + Review and complete accurate tax… more
- The County of Los Angeles (Los Angeles, CA)
- …to appropriate community and government agencies. + Acts as an access agent , providing direction to resources for recovery and assistance programs. Aids Veterans ... you moving through the process. Testing Accommodations Coordinator: ###@hr.lacounty.gov Teletype Phone : ### Alternate Teletype Phone : ### California Relay… more
- Western Digital (San Jose, CA)
- …create a world-class employee experience. The ideal candidate will be a change agent who modernizes IT support beyond traditional service desk methods by utilizing ... consistently met. + Own Tier 1/2 incident and service request delivery via phone , chat, email, and walk-ups, ensuring high first call/level resolution and shift-left… more
- Zoom (San Jose, CA)
- …to design and deploy Zoom Customer Experience implementations Virtual Agent , Contact Center and Workforce Engagement Management solutions. Responsibilities + ... What we're looking for + Advanced knowledge of UCaaS/CCaaS and/or Virtual Agent technologies, including AI-driven customer experience solutions + Minimum of 8 years… more
- Navient (San Francisco, CA)
- …process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to self-serve through self-help portals ... (IVR) systems. + Implement process changes and automation to enhance agent productivity and customer experience. + Liaise with cross-functional stakeholders (eg,… more