- Cardinal Health (Albany, NY)
- …in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of our customers throughout the ... for approximately ~60-80 incoming calls per day. + Answer incoming phone calls from customers, caregivers, and applicable referral sources regarding various… more
- New York State Civil Service (Albany, NY)
- …issues and/or problems.Qualifying Experience may include call center agent , customer service representative, sales representative providing information, bank ... a representative from our office will contact you via phone .55 B/C Qualifications: This position is designated 55b/c and...Attn: Director, Office of Diversity, Equity and Inclusion (ODEI), Building 12, Albany, NY 12226 ( Phone ### and/or fax… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …+ Logs cases, or updates an existing case as applicable, to record each phone , email, or web chat communication with a customer. + Support Services shall be ... in compliance with processing and program guidelines published by Customer. + Live agent support via camera guiding enrollee through workflow + Adaptable to ever… more
- H&R Block (Albany, NY)
- …successful. It would be even better if you also had + CPA or Enrolled Agent certification + Experience completing complex tax returns + 5+ years of experience in ... do it yourself online tax clients through virtual tools (ie, video conferencing, phone , chat, email) + Generate business growth, increase client retention, and offer… more
- CAI (Albany, NY)
- …in bringing neurodiversity to the enterprise. **Job Summary** As a Service Desk Agent , you will be responsible for providing end user support to our clients ... to our customers applying technical knowledge and customer service skills via phone , email, or chat. This position will be **full-time** and **remote.** **What… more
- HCR Home Care (Rochester, NY)
- …Agency Summary Report daily, to ensure all staff have accepted work. + Run Agent Summary Report daily, for follow-up, according to policy. Provide a copy of report ... and follow the Employee Handbook Guidelines. + Entry of verbal orders received via phone . + Enter Hospital Hold Orders. + Notify physicians of visit changes, as… more
- Trinity Health (Syracuse, NY)
- …collaboration for timely completion of studies. Administration of image enhancing agent per ASE guidelines. Participation in the Quality Improvement Program for ... excretions or secretions. Communicates and collaborates frequently, in person and over the phone , with members of the care team in all locations. Manual dexterity is… more
- Navient (Albany, NY)
- …in building a unified, scalable infrastructure for customer engagement, lead management, and agent enablement. This is an ideal role for someone who thrives on ... + work-from-home stipend to set up your home office + Monthly internet and phone reimbursement + Employee Stock Purchase Plan + Restricted Stock Units (RSUs) +… more
- Suny Polytechnic Institute (Utica, NY)
- …and execute comprehensive domestic and international recruitment strategies; including agent and industry partnerships, scholarship models, recruitment events, and ... students, and partners. Engage prospective students through multiple channels ( phone , email, LiveChat, WhatsApp, in-person and virtual sessions), represent the… more
- Antech Diagnostics (Lake Success, NY)
- …will focus on delivering actionable insights into business performance, agent productivity, quality assurance, workforce management, and customer experience. The ... Internet. The associate may need to use a copy machine, fax machine, and phone system. The associate must occasionally use media equipment such as an overhead… more