- Zoom (Harrisburg, PA)
- …high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent technologies is highlyvalued. About the TeamIn this role, you will be ... Managing complex project portfolios for Zoom Contact Center, Virtual Agent , WFM, QM, and Agent Assist implementations,...communicate better with products like Zoom Contact Center, Zoom Phone , Zoom Events, Zoom Apps, Zoom Rooms, and Zoom… more
- Zoom (Harrisburg, PA)
- …Maintaining fluency in modern integration methods including iPaaS platforms, workflow automation, agent frameworks, and emerging standards such as MCP and agent ... tools (Cursor, Claude Code, etc.) and understanding of MCP, agent frameworks, and workflow orchestration patterns. + Able to...communicate better with products like Zoom Contact Center, Zoom Phone , Zoom Events, Zoom Apps, Zoom Rooms, and Zoom… more
- CGI Technologies and Solutions, Inc. (Philadelphia, PA)
- …with information given by the TDIS inquiry screens; contact customers by phone for verification of mailing address and/or data information. * Create routine ... postal service, couriers, lock box vendors). * Assist with acceptance agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Extra Space Storage (Chadds Ford, PA)
- …Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer ... Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Extra Space Storage (Harleysville, PA)
- …Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer ... Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- U-Haul (Pittsburgh, PA)
- …If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent ! U-Haul offers a wide range of personal and professional growth within its ... insurance + Discounts on Apple products, Dell computers, cell phone plans, hotels, and more + 401(k) Savings Plan...Accident Insurance + Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: + Assist with calls from and to… more
- University of Pennsylvania (Philadelphia, PA)
- …approaching potential subjects in the office or speaking to them by phone , asking pre-screening eligibility questions, etc.). May participate in the clinic to ... pharmacy (IDS) to ensure adequate drug supply. Coordinate investigational agent supply ordering with sponsor and IDS as needed....as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme… more
- Zoom (Harrisburg, PA)
- …to design and deploy Zoom Customer Experience implementations Virtual Agent , Contact Center and Workforce Engagement Management solutions. Responsibilities + ... What we're looking for + Advanced knowledge of UCaaS/CCaaS and/or Virtual Agent technologies, including AI-driven customer experience solutions + Minimum of 8 years… more
- Navient (Harrisburg, PA)
- …process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to self-serve through self-help portals ... (IVR) systems. + Implement process changes and automation to enhance agent productivity and customer experience. + Liaise with cross-functional stakeholders (eg,… more
- H&R Block (New Alexandria, PA)
- …Bachelor's degree in accounting or related field + CPA or Enrolled Agent certification + Experience completing complex returns (individual, trust, partnership) + 5+ ... face to face and through virtual tools - video, phone , chat, email + Prepare complete and accurate tax...environment + Comfort working with virtual tools - video, phone and chat + Ability to effectively communicate in… more
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