- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …+ Logs cases, or updates an existing case as applicable, to record each phone , email, or web chat communication with a customer. Each phone communication ... call to the open case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking of award records and… more
- The Hershey Company (Hershey, PA)
- …Manage communications received/sent via general investor relations inboxes, including email, phone , mail, including earnings and events announcements. * Working with ... Senior Manager, Investor Relations, oversight and administration of Transfer Agent and shareholder communications relating to our dividend payment, stock plans, and… more
- Cardinal Health (Harrisburg, PA)
- …in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of our customers throughout the ... for approximately ~60-80 incoming calls per day. + Answer incoming phone calls from customers, caregivers, and applicable referral sources regarding various… more
- H&R Block (Wellsboro, PA)
- …Bachelor's degree in accounting or related field + CPA or Enrolled Agent certification + Experience completing complex returns (individual, trust, partnership) + 5+ ... face to face and through virtual tools - video, phone , chat, email + Prepare complete and accurate tax...environment + Comfort working with virtual tools - video, phone and chat + Ability to effectively communicate in… more
- H&R Block (Pittsburgh, PA)
- …successful. It would be even better if you also had + CPA or Enrolled Agent certification + Experience completing complex tax returns + 5+ years of experience in ... do it yourself online tax clients through virtual tools (ie, video conferencing, phone , chat, email) + Generate business growth, increase client retention, and offer… more
- Penn Medicine (Bala Cynwyd, PA)
- …provider * Support DOOs and make recommendations to manage call performance, phone metrics and staffing levels to meet patient needs * Oversees tracking/reporting ... on all phone & access related metrics * Review and report...alternate sitetype venues would be desirable. * Proven change agent who understands systems engineering and the use of… more
- Cushman & Wakefield (Harrisburg, PA)
- …or client Initiation documents * Draft and process all Co-Broker and agent engagement letters * Facilitate commission invoicing * Input commission information into ... managed by C&W * Handle general administrative duties (eg copy/fax, light phone support, correspondence as needed, departmental support, etc.) * Process paperwork… more
- Teleperformance USA (PA)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... to varying questions, issues, and concerns.** + **Connect with customers via phone /email/chat/and or social media to resolve their questions or concerns** + **Calmly… more
- Highmark Health (Greensburg, PA)
- …+ Participates in system-wide BHC learning collaborative 2. Effective Communicator and Change Agent + Promotes ongoing change efforts in the practice and within the ... with or "non-compliant" + Reaches out to patients who are not engaging (usually via phone ) to re-engage them in their care + Encourages patient to become an active… more
- TD Bank (Philadelphia, PA)
- …and procedure for Customer Authentication + Acts as Dual Control agent when required + Follows all required open/close procedures **Employee/Team Accountabilities:** ... We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants… more