- Stanford Health Care (Menlo Park, CA)
- …emphasizing empathy, professionalism, and responsiveness.* Implement quality assurance programs, including call monitoring , to ensure adherence to best practices ... seamless, behind-the-scenes operational excellence. This is a role where every call matters, and your leadership directly impacts patient experience, staff… more
- Humana (Sacramento, CA)
- …Sales Agents. This position will oversee the Call Quality process which includes call monitoring , call evaluations, feedback and insights to achieve and ... our caring community and help us put health first** Call Quality Professionals provide information that will assist in...listen to a set of interview questions over your phone or text and you will provide recorded responses… more
- Transdev (San Jose, CA)
- …* Assure quality of operations including leading CSR and Reservations staff, training, monitoring , and observing customer phone calls and coaching to resolve ... Call Center Supervisor Transdev inSan Jose, CAis hiring...GED or equivalent * Minimum of 2 years of call center supervisor experience, preferably in the transportation industry… more
- American Humane (Los Angeles, CA)
- …to production location. + Local, national and/or international travel will be required on- call , sometimes on short notice. + Monitoring of production work can ... Humane Society's renowned No Animals Were Harmed(R) program has multiple On- Call opportunities available with training. The organization is seeking individuals with… more
- Dudek (Sacramento, CA)
- …Field Technicians for various archaeological projects throughout California on an on- call /as-needed basis. Immediate needs in the northern and central California ... some or all of the below): + Archaeological survey, excavation, and monitoring Minimum Requirements + Bachelor's degree in Archaeology or Anthropology + Current… more
- Banc of California (Santa Ana, CA)
- …analyzing call center data to preparing reports for upper management. + Monitors phone call volume throughout the day in phone management system and ... the client experience. + Experience with workforce management, scheduling and call monitoring preferred. + Intermediate/Advanced working knowledge of Microsoft… more
- Rapid Response (Corona, CA)
- …what alarm monitoring means. Using the most modern technology in our monitoring call center, our team protects life and property in countless communities ... voice of reassurance on the other line. While our call center never closes and CSR-s work rotating days...you will also provide excellent customer service over the phone to ensure the appropriate resolution of any questions… more
- Sharecare (Sacramento, CA)
- …trains staff to meet established performance standards. + Performs regular call monitoring & audits of staff phone conversations to ensure that accurate ... information is being articulated to patients and customers. + Monitors phone system and call volume throughout the day; ensure the phones have the proper… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- **SHIFT HOURS:** **12:30PM-9:00PM EST** Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as back-office services. ... missing documents and signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and...updates an existing case as applicable, to record each phone , email, or web chat communication with a customer.… more
- Ventura County (Ventura, CA)
- …nursing and medical staff; + Monitors, logs, and labels telemetry and central monitoring strips; places all tracing strips into the patients' medical records; + ... Cleans and maintains telemetry and central monitoring equipment; troubleshoots basic equipment problems; reports issues to...prefer to fill out a paper application form, please call ### for application materials and submit them to… more