- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... resources, and much more. Posted Job Title Clinical Research Monitoring and Auditing Specialist (Abramson Cancer Center) Job Profile...as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme… more
- Humana (Harrisburg, PA)
- …Sales Agents. This position will oversee the Call Quality process which includes call monitoring , call evaluations, feedback and insights to achieve and ... our caring community and help us put health first** Call Quality Professionals provide information that will assist in...listen to a set of interview questions over your phone or text and you will provide recorded responses… more
- WellSpan Health (Ephrata, PA)
- …Functions:** + Answers and manages a high volume of fast paced incoming phone calls. Provides exceptional service and to all internal and external customers by ... Protected Health Information (PII) and follows HIPPA guidelines. + Uses computerized phone management software to route incoming and outgoing calls using multiple… more
- Penn Medicine (West Chester, PA)
- …staff, physicians, volunteers and personnel from other departments. Answers the phone promptly using proper telephone etiquette. Identifies self and unit. Refers ... phone calls to appropriate person and is reliable with...surveys for patients upon request of nursing leadership. Answers call bells in a timely manner and communicates needs… more
- WellSpan Health (Lewisburg, PA)
- …families. May maintain records related to telecommunications (eg long distance phone calls, on- call employees, pages). Initiates appropriate response personnel ... Provides public information. - Trains end users on basic phone features, voice mail and ACD. - Performs basic...requested to ensure all pagers are forwarded to the on- call resident. - Maintains Intellidesk database to keep information… more
- Penn Medicine (Lancaster, PA)
- …to perform the following duties: + Provides clinical advice by phone /electronic correspondence based on clinical judgments and/or triage protocols in accordance ... by the provider. + Assists with test tracking and monitoring overdue results. + Removes sutures and changes dressings...license is required if traveling. + Participates in the on- call responsibilities for this position as required. + Other… more
- Sharecare (Harrisburg, PA)
- …trains staff to meet established performance standards. + Performs regular call monitoring & audits of staff phone conversations to ensure that accurate ... information is being articulated to patients and customers. + Monitors phone system and call volume throughout the day; ensure the phones have the proper… more
- J&J Family of Companies (Pittsburgh, PA)
- …schedules to meet business needs. + Support and adjust the queues and prioritize call routing. + Monitoring real-time performance metrics of the contact center ... FL; or Phoenix, AZ. \#Li-Remote Purpose: The Workforce Analyst supports call center operations, collaborating closely with Operations, Quality Management, IT, and… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- **SHIFT HOURS:** **8:00AM-4:30PM EST** Responsible for routine/basic inbound call , outbound call , email, and web chat services, as well as back-office services. ... missing documents and signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and...updates an existing case as applicable, to record each phone , email, or web chat communication with a customer.… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... overseeing daily operations of a 24/7 control center, ensuring the efficient monitoring of campus utility and building systems, including HVAC chillers, and energy… more