- Guthrie (Sayre, PA)
- …not limited to: planning, task completion, testing, and implementation. * Responds to phone , voice mail and e‐mail in a timely fashion and notifying his/her manager ... input. * Actively engaged in the development of and monitoring of the progress of project plans and timelines...unable to resolve the issue as observed by the call logs, issues lists, and the supervisor. * Provides… more
- Penn Medicine (West Chester, PA)
- …staff, physicians, volunteers and personnel from other departments. Answers the phone promptly using proper telephone etiquette. Identifies self and unit. Refers ... phone calls to appropriate person and is reliable with...clarification from Nurse Manager or Director as needed. Answers call bells in a timely manner and communicates needs… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... Responsibilities + Client and referring veterinarian communication via email and phone + Communication and coordination with other services (nurse, clinicians and… more
- Pearl Interactive Network (Harrisburg, PA)
- …performance trends, measure quality, and implement process improvements. + Experience with call monitoring tools and systems for tracking quality metrics and ... team leaders, supervisors, and customer service representatives (CSRs). This role includes monitoring incoming calls and other work types to assess customer service… more
- Jabil (West Chester, PA)
- …contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail ... of CAPA plans, perform follow-up with CAPA owners, and perform effectiveness monitoring and closure. + Internal Audit Program Management and Execution. + Establish… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... clinical trial data and records, scheduling and conducting study initiation and monitoring visits, and participating in ongoing study protocol training. The CRC is… more
- Teleperformance USA (PA)
- …proven proficiency in the role.** + **Must maintain the ability to assist on the phone if needed for consumer escalations or due to understaffing as dictated by UHS ... to drive improved performance.** + **Coach and update Agents/Representatives via call calibrations, one-on-ones, live side-by-sides, huddles, team meetings, etc.** +… more
- WellSpan Health (Lebanon, PA)
- …Functions:** + Answers and manages a high volume of fast paced incoming phone calls. Provides exceptional service and to all internal and external customers by ... Protected Health Information (PII) and follows HIPPA guidelines. + Uses computerized phone management software to route incoming and outgoing calls using multiple… more
- Owens & Minor (Sharon Hill, PA)
- …least two years' experience in an office environment, healthcare setting or call center + Experience utilizing multi-line phone -system. **PHYSICAL DEMANDS** ... Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction.… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... clinical trial data and records, scheduling and conducting study initiation and monitoring visits, and participating in ongoing study protocol training. The CRC B/C… more