- Merck (Albany, NY)
- …field or healthcare environment. + Previous sales, account management, consultative, or customer service experience. + Experience developing and executing a plan ... Adaptability, Customer Experience Design, Customer Experience Management, Customer Feedback Management, Customer Service , Hospital Sales,… more
- Trane Technologies (Plainview, NY)
- …in a fast-paced, customer focused environment with a focus on customer service , continuous improvement, and safety. + Proven experience in building ... drive sales. + Interact with customers both on the phone and in person. + Executes quote and order... customer relationships and maintaining professional customer service even in challenging situations. **Compensation:**… more
- EMCOR Group (New York, NY)
- …long-term costs involved. **SUMMARY** The Dispatcher will be responsible for providing excellent customer service while handling requests for service and ... phone ) and create detailed work orders of the service requested. + Coordinate scheduling of work with customers,...3 - 5 years related experience dispatching. + Strong customer service skills. + High School diploma… more
- Ralliant (Fairport, NY)
- …problems and propose solutions **Qualifications** + Minimum 1 year of related customer service experience + Associate's degree preferred + Strong written ... **Role and Location** + **Role** : Customer Success Specialist + **Location** : Fairport **Benefits**...from entry to delivery + Act as tier 1 phone support for inbound calls, escalating to appropriate departments… more
- Coinbase (Albany, NY)
- …doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone , messaging, email) * Manage and support ... expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team...Success Team, you will lead a specialized team of customer focused support analysts who own high value … more
- Merck (Albany, NY)
- … Experience Design, Customer Experience Management, Customer Feedback Management, Customer Handling, Customer Service , Customer Strategy, Ethical ... **Job Description** The Virology Customer Representative is a key member of the...are in place, introductions are position specific. Please, no phone calls or emails. **Employee Status:** Regular **Relocation:** No… more
- TD Bank (New York, NY)
- …to all aspects of AML and ATF laws. The primary responsibility of the FCRM Customer Exit and Watchlist Management team is to oversee the financial crime customer ... increased financial crime risk, in compliance with the bank's Customer Exit Standard. The team is also responsible for...the team, supports a positive work environment that promotes service to the business, quality, innovation, and teamwork and… more
- Justworks (New York, NY)
- …possible, but no simpler." Qualifications + 6+ years minimum professional experience in customer service or client-facing role - preferably in B2B SaaS ... Customer Support Specialist, Payments New York, New York...resolve issues, and route feedback + Multi-channel support, including phone , email, chat, and video conferencing, to communicate with… more
- Lumen (Albany, NY)
- …handle and resolve inbound requests from customers and internal teams via CTA's, phone , email, and chat. * Customer Negotiations: Quote preparation and ... Role** **Overview** We are seeking a dedicated and proactive Customer Engagement Associate to join our dynamic team. The...Collaboration: Work closely with sales, product, CS peer partners, service delivery, and support teams to ensure a unified… more
- Warner Bros. Discovery (New York, NY)
- …and write support content about WBD streaming products for our customers and our customer service team. This writer will prepare and craft content for global ... + Research and write content that enhances the WBD customer experience across our communication channels: chat, phone... customer experience across our communication channels: chat, phone , digital assistant, our help centers , and primarily… more