- Canon USA & Affiliates (Melville, NY)
- …III). The Technical Solutions Professional III performs second to third-level hardware phone -based support for Canon's LFS products, such as Arizona, Colorado, ... environment. As a Technical Solutions Professional III, you will deliver advanced phone -based technical support for Canon Independent Dealers and Canon Solutions… more
- New York State Civil Service (Albany, NY)
- …Certification.Relevant experience required: Minimum 4+ years customer service experience, including phone support in a fast-paced environment. Strong verbal and ... require an accommodation.BASIC FUNCTION:Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be able to… more
- New York State Civil Service (New York, NY)
- …Certification.Relevant experience required: Minimum 4+ years customer service experience, including phone support in a fast-paced environment. Strong verbal and ... require an accommodation.BASIC FUNCTION:Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be able to… more
- Trinity Health (Syracuse, NY)
- …due for each patientChecking in patients for appointmentsChecking out patients for appointments ** Phone support ** - Incoming and outgoing phone callsScanning ... and faxing documentationConfirmation phone callsGeneral Performance Criteria:. Performs critical job functions that lead to a stream-lined and efficient patient experience. Attention to detail to ensure schedules are accurate based on provider preference… more
- University of Rochester (Rochester, NY)
- …considerations._ **Responsibilities:** Provides first level Data Center systems and Service Desk phone support for faculty, staff, students and clinicians whose ... 24/7/365 environment. Provides basic systems monitoring, desktop and application support and follows documented procedures when troubleshooting and resolving issues… more
- City of New York (New York, NY)
- …over the phone or email. - Provide setup and maintenance of desktop/laptop/VoIP Phone support for end users under supervision. - Install and Configure office ... Direct unresolved issues to the next level of technical support personnel. - Provide detailed information of pending issues...by users to ITB management. - Providing level 1 support for new in-house and Custom off the Shelf… more
- GovCIO (Albany, NY)
- …issues, including Wi-Fi, video applications, and general operations. + Deliver over-the- phone reassurance and calm support when diagnosing and resolving ... **Overview** GovCIO is currently hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will be… more
- New York Times (New York, NY)
- …and distribute instructional documentation. + You will troubleshoot and resolve issues via remote support tools, phone , chat, email, or in person from NY Times ... it's worth paying for. About the Role As Desktop Support Administrator, you will provide infrastructure IT support... Support Administrator, you will provide infrastructure IT support services for The New York Times Company. You… more
- Justworks (New York, NY)
- …provide guidance, troubleshoot and resolve issues, and route feedback + Multi-channel support , including phone , email, chat, and video conferencing, to ... Customer Support Specialist, Payments New York, New York Apply...lean into a challenge and affect change. Our Customer Support , Payments team at Justworks is dedicated to helping… more
- TEKsystems (Seneca Falls, NY)
- …directory, Technical support , Ticketing system, Password reset, Hardware, Microsoft office, Support , Phone support , Windows, VPN Remote support ... to join our team. This role is responsible for providing technical support to end users, troubleshooting Windows operating system issues, managing Active Directory… more