- Cover Whale (New York, NY)
- …the first point of contact for policyholders and agents, providing essential phone support and assisting with general underwriting and service-related inquiries. ... our drivers at industry-leading insurance loss ratios for the insurance companies that support Cover Whale. The Commercial Auto and Trucking segment of the insurance… more
- Bard College (Annandale On Hudson, NY)
- …Bard College in Annandale-on-Hudson, NY. Duties include: + Provide walk-in, email, and phone support to students, faculty, staff, and visitors for all academic ... we seek one or more positive, detail-oriented professionals to support the effective functioning of the main office. The...and student financial services + Answer and respond to phone calls and emails, and communicate messages to school… more
- Canon USA & Affiliates (Melville, NY)
- …III). The Technical Solutions Professional III performs second to third-level hardware phone -based support for Canon's LFS products, such as Arizona, Colorado, ... environment. As a Technical Solutions Professional III, you will deliver advanced phone -based technical support for Canon Independent Dealers and Canon Solutions… more
- New York State Civil Service (Albany, NY)
- …Certification.Relevant experience required: Minimum 4+ years customer service experience, including phone support in a fast-paced environment. Strong verbal and ... require an accommodation.BASIC FUNCTION:Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be able to… more
- New York State Civil Service (New York, NY)
- …Certification.Relevant experience required: Minimum 4+ years customer service experience, including phone support in a fast-paced environment. Strong verbal and ... require an accommodation.BASIC FUNCTION:Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be able to… more
- Trinity Health (Syracuse, NY)
- …due for each patientChecking in patients for appointmentsChecking out patients for appointments ** Phone support ** - Incoming and outgoing phone callsScanning ... and faxing documentationConfirmation phone callsGeneral Performance Criteria:. Performs critical job functions that lead to a stream-lined and efficient patient experience. Attention to detail to ensure schedules are accurate based on provider preference… more
- University of Rochester (Rochester, NY)
- …considerations._ **Responsibilities:** Provides first level Data Center systems and Service Desk phone support for faculty, staff, students and clinicians whose ... 24/7/365 environment. Provides basic systems monitoring, desktop and application support and follows documented procedures when troubleshooting and resolving issues… more
- City of New York (New York, NY)
- …over the phone or email. - Provide setup and maintenance of desktop/laptop/VoIP Phone support for end users under supervision. - Install and Configure office ... Direct unresolved issues to the next level of technical support personnel. - Provide detailed information of pending issues...by users to ITB management. - Providing level 1 support for new in-house and Custom off the Shelf… more
- GovCIO (Albany, NY)
- …issues, including Wi-Fi, video applications, and general operations. + Deliver over-the- phone reassurance and calm support when diagnosing and resolving ... **Overview** GovCIO is currently hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will be… more
- New York Times (New York, NY)
- …and distribute instructional documentation. + You will troubleshoot and resolve issues via remote support tools, phone , chat, email, or in person from NY Times ... it's worth paying for. About the Role As Desktop Support Administrator, you will provide infrastructure IT support... Support Administrator, you will provide infrastructure IT support services for The New York Times Company. You… more