- Abilities First Inc (Poughkeepsie, NY)
- …crisis management as necessary by providing 24-hour on-call oversight via agency cell- phone to ensure program support , confirm proper procedures are followed ... by staff. + Ensure bi-monthly Fire Evacuation training is completed with direct support staff. + Complete Quarterly Internal Audits of assigned programs to ensure… more
- The Hertz Corporation (Albany, NY)
- …Leadership - Operations, Revenue, and Experience You will own / lead omni-channel support operations ( phone , live chat, email, and agency correspondence) that ... ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + A strong foundation in… more
- iHeartMedia (Albany, NY)
- …reports. + During non-travel weeks this position is responsible for technical support via phone and email. Qualifications + Windows Operating Systems ... and SQL Server. + Basic LAN administration, setup and configuration. + Prior telephone troubleshooting or call-center experience. + Strong customer service and communication skills. + Propensity to learn with a positive attitude and work ethic. + Radio and/or… more
- Trinity Health (Schenectady, NY)
- …Worker responsible to manage a caseload of patients requiring social work support through phone -based assistance and in-home visits. + provides comprehensive ... social work services to participants, including psychosocial evaluation + coordinates care across settings (from hospital to home, from hospital to subacute rehab to home, to respite, etc.) + conduct a comprehensive assessment of patient/family needs + link… more
- Ethos Veterinary Health (Riverhead, NY)
- …clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person. + Appointment Coordination: ... Communication Mastery: Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged. + Record… more
- New York State Civil Service (Mineola, NY)
- …Answer routine questions from the public. * Prepare reports as requested. * Provide support including answering phone calls, processing mail, etc. * Assist the ... general public by answering questions via phone or office walk-ins.* Review written complaints and inquiries,...AAG's and AAGIC with various tasks as required to support enforcement actions. * Perform research and record management… more
- Ethos Veterinary Health (Latham, NY)
- …clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person. + Appointment Coordination: ... Communication Expertise: Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged. + Record… more
- City of New York (New York, NY)
- …across facilities. . Serve as the first point of contact for technical assistance via phone , email, and in-person support . . Manage daily ticket queues and IT ... and ensuring the effective functioning of IT infrastructure and support services. Job Description: . Act as the primary...to specific business and technical demands. . Provide on-site support for A/V equipment, computers, and laptops in multiple… more
- Veterans Affairs, Veterans Health Administration (Albany, NY)
- …The Albany VA Medical Center is looking for (6) Advanced Medical Support Assistants for the Assistant Director's Office. Responsibilities The Advanced MSA works ... providers as conflict with staffing and/or coverage occurs. Incumbent must screen/receive phone calls in a courteous and timely manner, determine the nature of… more
- aptihealth (Clifton Park, NY)
- …Answer incoming phone calls and respond to inquiries, complaints, and support requests from patients, partners, and internal staff + Provide accurate, clear ... team with continuous learning opportunities The Role As Practice Support Specialist, you'll be part of our Practice ...get what they need by managing inquiries over the phone , by email, and through electronic ticketing, making sure… more