- Mass Markets (IA)
- …partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ensuring the highest ... Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Sedgwick (Dubuque, IA)
- …Workplaces in Financial Services & Insurance Advocacy Coordination Team Specialist **PRIMARY PURPOSE** **:** Actively researches, resolves, and administers escalated ... company-specific leaves, accommodations, disability and statutory claims. Provides excellent customer service displaying care and empathy to callers regarding claims… more
- UMB Bank (Des Moines, IA)
- As the **Treasury** **Service Specialist ** will support and manage the day-to-day operations of the Commercial Bank servicing of treasury products, loans, and ... spend your time:** + Serve as primary point of contact for commercial clients via phone or email to support day-to-day servicing needs + Develop a relationship… more
- Windstream Communications (Newton, IA)
- …day. ** ** **About the Role:** As a Residential Door to Door Sales Specialist , you will be responsible for directly engaging with potential residential customers at ... and territories to maximize sales opportunities. Individuals with experience in customer service, retail, hospitality, and canvassing roles are encouraged to apply,… more
- Mass Markets (IA)
- …established ourselves as a trusted partner in the industry. This position supports customer service and customer sales interactions. This role requires you to ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...new products and services, and ensure best in class customer experience. In addition to being the best in… more
- Cardinal Health (Des Moines, IA)
- … phone calls for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral sources to process ... Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to...+ 1-3 years in related field preferred + Previous customer service experience, preferred + Knowledge of practices and… more
- Datavant (Des Moines, IA)
- …mentor Company equipment will be provided to you (including computer, monitor, virtual phone , etc.) Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k ... and providing customers with the highest quality product and customer service. Associate must at all times safeguard and...Salary ranges for this position are developed with the support of benchmarks and industry best practices. We're building… more
- Otsuka America Pharmaceutical Inc. (Des Moines, IA)
- …Description** + Provide interpretation/translation to various meetings/projects to support Otsuka's global initiatives involving Otsuka staff, partner companies, ... user administration of subscribed systems and tools and monitor usage. + Support various department projects and initiatives, including the implementation of the… more
- Patten CAT (Cedar Rapids, IA)
- …parts books or online resources and assist customers. + Assist with customer parts counter sales processing. + Complete required paperwork and computer data ... plus. + Must have a positive attitude and excellent customer service skills. + Strong computer skills required and...at a desk for long periods of time, answer phone calls and write or use a keyboard to… more
- Avera (Cresco, IA)
- …work environment for our staff. Our professional team of clinical, administrative, and support staff work each day to better serve and care for our community. ... responsible for maintaining patient flow, scheduling appointments, forwarding appropriate phone calls, registering patients and upgrading demographics. * This… more