- Cengage Group (Des Moines, IA)
- …see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The **Senior Marketing Automation Specialist ** position at Cengage offers an outstanding ... successfully implementing campaigns that align with our business goals and improve customer engagement. **What you'll do here:** + MARKETING AUTOMATION | Strong… more
- Mass Markets (IA)
- …established ourselves as a trusted partner in the industry. This position supports customer service and customer sales interactions. This role requires you to ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...new products and services, and ensure best in class customer experience. In addition to being the best in… more
- TEKsystems (Des Moines, IA)
- …issues, and process complex transactions online. * Perform complex administrative and customer support tasks. * Review complaints for regulatory and ... Team member reviews complaints and handles appropriately. Will talk to the customer , research complaint, resolve complaint, work with other business units within the… more
- UnityPoint Health (Urbandale, IA)
- …and proper invoicing. Customer Service + Promptly and courteously answers office phone calls or assists with phone coverage for release requests . + ... and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment… more
- Mass Markets (IA)
- …is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the ... importance of balance and support , which is why we offer a variety of...operate a computer and other office equipment, including a phone , copier, and printer. The employee may occasionally be… more
- Cardinal Health (Des Moines, IA)
- … phone calls for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral sources to process ... Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to...+ 1-3 years in related field preferred + Previous customer service experience, preferred + Knowledge of practices and… more
- Great River Health (West Burlington, IA)
- …current knowledge of hospital used printers. Maintain accurate and updated IS support database information. Assist in providing direction on the creation and ... and resolve problems or to provide technical assistance and support . + Confer with staff, users, and management to...programming. + Knowledge of principles and processes for providing customer and personal services. This includes customer … more
- TEKsystems (West Des Moines, IA)
- …issues, and process complex transactions online. * Perform complex administrative and customer support tasks. * Review complaints for regulatory and ... Description * Support internal and external customers with inquiries and...classify risks appropriately in case management system to ensure customer issues are addressed while maintaining compliance with internal… more
- Zoom (Des Moines, IA)
- …team passionately engages with clients worldwide. Through strategic partnerships and a customer -centric approach, they play a pivotal role in expanding Zoom's global ... training; demo and sales guides; learning and training materials + Experience utilizing Customer Relationship Management (CRM) tool + Able to travel as needed Salary… more
- TEKsystems (Des Moines, IA)
- …and external customers with inquiries and complaints. + Perform complex administrative and customer support tasks. Typical Day: + Review and manage complaints in ... a work queue. + Engage with customers via phone and email. + Collaborate with internal teams to...meeting deadlines. Qualifications: MUST HAVES + 4+ years of customer contact experience in Financial Services in roles such… more