- Paylocity (Rochester, NY)
- …dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, ... system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing… more
- Butler America (East Syracuse, NY)
- …and ordering, pricing and availability, expediting delivery, dispute resolution, and limited technical support ) * Provide superior follow up to distributors and ... process-oriented Customer Service Agent in our Customer Care Center to support our customers via telephone and written communications. Our channel includes… more
- GCI Communication Corp (Syracuse, NY)
- …are assisted in a professional manner and are provided with accurate sales support and product information. + Maintain an inviting store atmosphere by ensuring ... successful resolution or escalate to appropriate member of management if needed. + Support employees in a coaching and skill developing manner when working with… more
- University of Rochester (Rochester, NY)
- …+ De-escalate situations involving dissatisfied customers, offering patient assistance and support ** Technical Knowledge and Ability** + Monitors nurse call ... weekend shifts. Has direct patient contact when replacing patient phone equipment. Supports Communication Center Supervisor by performing CSO...Create - and Make the World Ever Better. In support of our values and those of our society,… more
- Central Hudson Gas & Electric Corporation (Poughkeepsie, NY)
- …Work & Asset Management (EWAM) and Electric and Gas Engineering to plan and support the development and distribution of any required design prints for the various ... work. The Drafting Supervisor works with Engineering to coordinate and support the use of Consultant Engineering/Drafting firms when specialized engineering services… more
- UNIVERSAL Technologies, LLC (Long Island City, NY)
- …days. Candidates with an active LinkedIn preferred. This role provides hands-on technical support for desktop and laptop computers, software applications, ... peripheral devices, and related technology by responding to high-volume phone and email requests in an IT Service Desk Setting. WHO WE ARE UNIVERSAL Technologies is… more
- City of New York (New York, NY)
- …over the phone or email. - Provide setup and maintenance of desktop/laptop/VoIP Phone support for end users under supervision. - Install and Configure office ... process. - Direct unresolved issues to the next level of technical support personnel. - Provide detailed information of pending issues to complete… more
- CAI (Albany, NY)
- …This position will provide Service Desk support to our customers applying technical knowledge and customer service skills via phone , email, or chat. This ... for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position is… more
- Research Foundation CUNY (New York, NY)
- …ongoing support to program leaders throughout the participation process; technical assistance and mentoring + Maintain up-to-date Quality Improvement Plans (QIP) ... range of resources are made available to each site, enabling QUALITYstarsNY to support early childhood programs to earn higher star ratings. The Quality Improvement… more
- City of New York (New York, NY)
- …facilities. . Serve as the first point of contact for technical assistance via phone , email, and in-person support . . Manage daily ticket queues and IT ... and collaborate with procurement on purchasing, receiving, and payment processes. . Support technical teams in assessing upgrade requirements and coordinating… more