- TEKsystems (Falconer, NY)
- …and upgrade hardware or software as needed. + User assistance: Provide technical support and guidance to users via phone , email, or in person, helping them ... A desktop support technician provides technical assistance and resolves issues with computer hardware, software, and peripherals for end-users, both remotely and… more
- Weill Cornell Medical College (New York, NY)
- …education. + IT Support experience and knowhow - Minimum of Four Years of Phone support of desktops and laptops running MacOS and Windows and experience with ... Title: IT Support Specialist II - Service Desk Location: Remote...level agreements, properly escalates tickets when necessary and monitors phone and ticket queues to ensure best customer experience.… more
- University of Rochester (Rochester, NY)
- …of the individual, and internal equity considerations._ **Responsibilities:** GENERAL SUMMARY Provides phone , remote, and chat support for a large customer base ... groups or vendors. + Assists with the development and maintenance of technical documentation. + Provides project management support . + Develops project… more
- City of New York (New York, NY)
- …PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF COMPUTER ASSOCIATE ( TECHNICAL SUPPORT ). The Administration for Children's Services (ACS) protects and ... following but not limited to: - Perform analytic and technical support in NYC's systems such as...employees and search for Job ID # 756349. -NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED -NOTE: ONLY… more
- Custom Computer Specialists (Bronx, NY)
- … Technician! OVERVIEW: This person is primarily responsible for providing desk side and phone support to the staff and administration in a college environment. ... Salary: $40,000-$45,000 RESPONSIBILITIES: + Provide hands-on technical support to all staff and administrators + Monitor and follow up calls in ticketing queue +… more
- City National Bank (New York, NY)
- …up in accordance with published service level agreements, coordinating or providing technical support to clients concerning product usage and functionality and ... clients with product and implementation questions. Provides or coordinates technical support to clients concerning product usage...coordination of a treasury management service issue. * Provides phone sales and onsite sales support , under… more
- Zones LLC (New York, NY)
- … support team. This mid-level role is responsible for providing Tier II technical support and managing Audio-Visual (AV) systems across the organization. The ... timely resolution of technical problems. + Assist in the setup and support of meetings, presentations, and events requiring AV equipment. + Maintain inventory of… more
- Republic Services (Great River, NY)
- **POSITION SUMMARY:** The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and ... telephone and email messages. **PRINCIPLE RESPONSIBILITIES:** + Communicates with customers by phone , email or in person attain information to ensure accurate and… more
- City of New York (New York, NY)
- …are provided to children in foster care by supporting provider agency staff with technical assistance and other services for children in foster care. FPS staff offer ... partners with contracted foster care agency providers, youth, and families to support timely and safe permanency planning - promoting shorter lengths of stay… more
- Molina Healthcare (Syracuse, NY)
- …the week and one day off during the weekend)** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. ... coordinate problem solving in an effective and timely manner. * Provide technical expertise to co-workers and handles elevated escalations. Provide service … more