- Fox Rothschild LLP (Philadelphia, PA)
- …required. **Experience:** + Minimum of two years of related experience in a technical phone support center/helpdesk environment; law firm experience ... **Description** As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail … more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …as well as meeting customer satisfaction and continuous service delivery demands. + Provide 100% phone and remote technical support , or chat or through the ... resolution. The Full Time Service Desk Analyst provides customer support , service and technical support ... through analysis and problem solving 100% over the phone , chat, and remote support in a… more
- Topcon Positioning Systems, Inc (Warrendale, PA)
- …identify root causes, and implement performance-enhancing solutions. + Deliver pre- and post-sales technical support via phone , email, remote sessions, or ... on customer needs and workflows. + Work with Tierra Marketing and Technical Support to create and maintain technical documentation, training materials, and… more
- Envista Holdings Corporation (Hatfield, PA)
- Technical Support Analyst Hatfield,PA POSITION SUMMARY The primary function of this position is to independently support and perform complex technical ... internal and external customers, including installers and trainers, via phone , email, chat, and remote control/assist software. * Update...Answer & resolve inbound calls, emails and chats from Technical Support queues as needed * Provide… more
- Merck (West Point, PA)
- …Specialist, Microbiology Analytical Services position is responsible for providing quality and technical support to a team of Laboratory Managers, Data Analysts ... for oversight of Deviation Management, development of corrective actions, and general technical support for Microbiology assays. The position will also be… more
- Fujifilm (Harrisburg, PA)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Lincoln Financial (Harrisburg, PA)
- …**The Role at a Glance** The Role at a Glance The AVP, Annuity Product Technical Support role will primarily be responsible for the development and oversight of ... guidance and mentorship to the team responsible for annuity technical support . This position will act as...hiring process or extend an offer without conducting a phone , live video or in-person interview. Please contact Lincoln's… more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …that makes ZOLL the ideal place to build your career. Job purpose The Product Technical Support Specialist - Tier 1 plays a critical role in providing patients, ... families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac...ZOLL Cardiac Management Solutions (CMS) products and services by phone , email, and other channels guaranteeing prompt and precise… more
- The Eastwood Company (Pottstown, PA)
- …problem solving and helping others? Then you've found your dream job - Eastwood Technical Support Advisor To help our customers Do the Job Right, and ... experience a positive Customer experience, our Technical Support Advisor assists in navigating our... solutions and recommendations for our customers over the phone , email, chat and text. This is a good… more
- The Hershey Company (Lancaster, PA)
- …Pull & Peel, *in a high-speed complex environment.* The Sr Manager Technical Assurance's role is to ensure the reliability, effectiveness, and continuous improvement ... systems. This role provides leadership and management of site technical resources, including engineering, maintenance, information systems, facility, and utility… more