- Citigroup (Irving, TX)
- …+ Provide timely response to phone calls into the Command Center Technical Support hotline from internal colleagues within CTI, Citi business clients, ... Team. In this role you will be responsible for providing technical support for Citibank's global Mainframe infrastructure, including diagnosing, solving… more
- SAS Shoemakers (San Antonio, TX)
- …of high-quality comfort footwear. Position SAS has an opening for a Desktop Support Technician. The Desktop Support Technician will be responsible for ... maintaining all IT-related equipment. The primary duties include taking helpdesk phone calls and tickets from end users and updating software and hardware for all IT… more
- DriveTime (Dallas, TX)
- …will be a key part of our Enterprise Service Desk providing day-to-day IT technical support to employees across the DriveTime family of companies. The Service ... primary escalation point for the Enterprise Service Desk team. ** Technical Support ** + Provide remote technical...+ Okta (any identity management solution) + Genesys (any phone system support experience) + Any VPN… more
- Aspira Connect (Dallas, TX)
- …technical and non- technical skills. Key Responsibilities + Provide remote technical support to clients per service level agreements, resolving hardware, ... System Support Analyst Aspira | Call Center Operations About...strong relationships throughout the resolution process, addressing inquiries from phone , email, chat, cases, and other channels. The ideal… more
- KPS Global, LLC (Fort Worth, TX)
- …are rewarded. The Helpdesk Support Technician is responsible for providing first class technical support for all business units. This role plays a vital part ... KPSG is headquartered in Fort Worth, Texas with most support activities centralized in the Fort Worth facility. KPSG...ticketing issues to multiple groups + Answer incoming helpdesk phone calls + Manage and create knowledgebase solutions for… more
- Cognizant (Austin, TX)
- …the first point of contact for customers seeking technical assistance at walkup support locations over the phone remote connection software chat and email + ... both remotely and in person, through various methods like phone , chat, web tickets or in-person assistance. + Mobile...management verbal and written communication skills + Customer oriented technical professional + Technical support … more
- Cardinal Health (Lewisville, TX)
- …to work independently or via a team collaboration process. + Experience providing support via in-person, phone , or remote methods. + Demonstrates appropriate ... **_What IT Client Support contributes to Cardinal Health_** IT Client ...phone , email or chat, until they've solved a technical issue. (Remote troubleshooting using remote software.) + Partners… more
- Fujifilm (Austin, TX)
- **Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The ... of the position is to be versed in primary support across our Synapse products, and the ability to...with peers and Lead Team members on solving complex technical issues and developing innovative solutions. + Effectively documents… more
- Insight Global (Fort Worth, TX)
- …their Executive Leadership Team. In this role, you will be the primary technical support contact for roughly 40 leadership team members (C-suite, Presidents, ... and their Executive Administrator Assistants) in addition to secondary technical support contact for VPs and special...remotely with various hardware and software issues Respond to support requests via phone , email and/or other… more
- SpaceX (TX)
- …Support Specialist for a new role dedicated to providing exceptional technical support for technology systems across residential properties, educational ... employees. The ideal candidate is a proactive professional with a strong foundation in technical support , ready to collaborate closely with the IT Services team,… more